The 2023 Cadillac Lyriq is the luxury marque’s very first all-electric production model, introducing Caddy’s new EV era with a fresh battery-powered crossover. For those customers eager to be among the first to own the new 2023 Cadillac Lyriq Debut Edition, GM recommended the following ordering procedure for reservation holders.
Naturally, early adopters will be anxious to get their new 2023 Cadillac Lyriq Debut Edition into their garage, but by the same token, dealers are eager to take advantage of the demand to secure the best price possible. As such, Cadillac strongly encouraged dealers and reservation customers to find an agreement on final vehicle pricing before the dealer submitted an order.
As Cadillac points out, all final pricing for the vehicle and options is negotiated and set by the selling dealer. As such, coming to an agreement on the final vehicle price before the order is placed prevents the dealer from applying a markup once the vehicle arrives.
Cadillac Lyriq Debut Edition reservation holders were also allowed to order from a different dealer than what was originally selected. Customers can manage their reservation at cadillac.com, or by calling 1-833-223-4227. Once an order is placed, customers must manage the order with their selected dealer. Note that customers do not necessarily require a reservation confirmation number or associated email address to place a Cadillac Lyriq Debut Edition order, although it is preferred.
If the customer decides to cancel their reservation for any reason, the dealer is required to process a refund.
Reservations for the 2023 Cadillac Lyriq Debut Edition opened last September. Pricing for the rear-wheel-drive Lyriq Debut Edition started at $59,990, including destination freight charge.
As GM Authority covered previously, the amount of people that signed up for the 2023 Cadillac Lyriq waitlist exceeded expectations, and as such, some pre-orders will be moved to the 2024 model year instead.
The Cadillac Lyriq dealer allocation model consists of two parts, 60 percent of which takes into account previous Cadillac crossover sales, and 40 percent of which consists of customers who choose a specific dealer when placing an order online.
As a reminder, the Cadillac Lyriq Debut Edition features a rear-mounted electric motor good for 340 horsepower and 325 pound-feet of torque, powered by a 100.4 kWh battery. Range-per-charge is estimated at 312 miles, while the GM BEV3 platform provides the bones. Production takes place at the GM Spring Hill plant in Tennessee.
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Comments
While recent events have changed the way cars are selected, ordered and delivered some manufacturers are adopting faster than others. However, in a day and age where it’s possible to track the step-by-step delivery of a bag of dog food right to my front door, it should be possible to get the status of my Lyriq order. While I understand all of the supply chain constraints, transparency in communications is still a large part of customer satisfaction. As Cadillac prepares to move into the future with this new vehicle, they also need to move into the future with communications, order tracking and customer service. Having me go to a chat session that provides no information or details is just ridiculous at best. As a loyal Cadillac owner, I am disappointed that this beautiful vehicle is being tarnished by the lack of thought and planning regarding order processing. Please write an article on this and bring this frustration to light. There are a number of online social media sites where you will find these comments clearly expressed by most.
Amen. GM had the perfect opportunity to spearhead the online ordering process and screwed it up royalty. Concierge service was absolutely no help in providing information. Communication between GM and my chosen Dealer was nonexistent. In various different inquiries I was given various different production start dates, none of which were correct.
14 months after ordering, subsequent to another inquiry, I was told the dealer had good And that my car had just been delivered.
What they probably should’ve done is order a Tesla online. It would get delivered right to their door without a dealer trying to rob them throughout the entire process.
I decided on a Vinfast they like many other new EV start-ups give it to you straight. No Dealership or network that’s marking your purchase up as high as they can. Was going to order for my grandson and they bragged we only charge you 5k over and above which is much less than most dealers. Some have more than doubled the retail price. We have options with EV cars coming on line that’s not screwing us to hell and back. Mullen, Vindfast and many more. To hell with FORD and GM that’s not reining in this BS. I’m leaving those brands for good.
So you are leaving GM, and going to a vehicle from a SIngapore based company building cars in Vietnam with no history of sales in the United States? I get that people need to be innovators for the new product lifecycle to work, but not when it comes to a $40K-$55K vehicle, and that price doesn’t even include the battery pack. Vinfast’s approach to making customers “lease” the battery pack for their new EV is just wacky. Good luck with that.
Maybe he should order a Yugo
I’m sorry, but I had to downvote that one.
Yugo jokes haven’t been funny since the 80s.
Dealers manage to take all the joy out of a new car. Time for direct manufacture to customer sales.
Well, I have documentation to prove the final agreed selling price…. But then I bought from a reputable dealer…
More of the blame to me occurs with GM since they promised for over a year that the pricing would be $59,990 but after 10 minutes of reservations closed them out… My dealer manager said THEY tried to reserve one and missed out…
Then they changed the content (included plenty of useless stuff *NOT* in the Debut edition – renamed it ‘Luxury’ without improving the seats or carpeting (something which you would think would be mandatory), and upped the price $3,000 – which is what I will pay… The transaction is pretty well locked in since I already surrendered my $15,000 trade-in (I feel this particular dealer was quite generous for a 93,000 mile 8 year old ELR with plenty of worn items preventing resale (new tires, and brakes, and a new half shaft will be required) – other dealers only would offer $12,000 with the vehicle in perfect condition…
So, in effect this dealership is compensating for the surprise price increase from GM.
But GM is learning all the ‘WRONG’ things from Tesla – from the customer’s point of view – namely GREATLY increasing the MSRP of the SAME MODEL several times during the model year. Every corporate officer must want to be as rich as Elon Musk.
I did not see the GM “recommendation” when I put in order. I was told by salesperson at Dealership where I bought Escalade and ATS, it would be MSRP. So I selected them when order placed. I will see what happens when car comes in.
One reason the Debut Edition is cheaper is that they are the first made, before the inevitable production kinks have been worked out, so the buyer has a greater risk of defects (hopefully, not including fires). I’m sure the waiting and lack of info are annoying and infuriating, but they may be doing you a favor in the long run by building your car further down the production stream, or slowing the stream.
with the current “Increase Inflation by Spending” Bill when passed those that get deliveries after Dec 31 2022 will get a $7,500 tax credit. Debut Edition buyers will not get that.
The $7500 “credit” will apply back to the start of 2022 so EV’s purchased will get the money applied at the purchase – if the bill passes as currently written. All Debut edition buyers will get deal. I am looking forward to it when I take delivery next month.
Didn’t see that. But if that’s so great. Mine goes into production 9/12
The timing of this communication is curious………Is GM playing the shell game?
GM is not necessarily forthright. However, it was my intent to get this car as i liked the looks, even though it is missing items I would like. I am also concerned that some of the features, that are “delayed” will end up as a subscription when the OTA update is ready. We’ll see.
my preference was a PHEV. if the cost gets jacked up when the car arrives I’ll go for a BMW X5 PHEV and get delivery in Jan 2023 and get the $7,500 tax credit. I may end up with the X5 as a second car anyway as you can’t go far in an EV due to charge times.