GMC Acadia, Cadillac XT5 And XT6 Recalled For Loose Suspension Toe Link
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GM and the National Highway Traffic Safety Administration have issued a recall for certain 2022 model-year Cadillac XT5, Cadillac XT6 and GMC Acadia crossovers over an issue related to the rear toe links.
The problem: affected vehicles may have a left-rear suspension toe link with a fastener that was not properly tightened during assembly at the factory. The GMC Acadia is built at the GM Spring Hill plant in Tennessee, but will soon be moved to the GM Lansing Grand River plant to make room for the Cadillac Lyriq. The Cadillac XT5 and XT6 are also built at Spring Hill and will remain there for the foreseeable future.
The hazards: a loose left-rear suspension toe link fastener may cause the toe links to become separated, resulting in misalignment of the left-rear wheel, increasing the risk of a crash.
The fix: dealer technicians will be instructed to inspect the left-rear suspension toe link and replace the subject fastener if it is loose or missing. These repairs will be performed at no cost to the vehicle owner.
Affected components: left-rear suspension toe links, rear toe link fasteners.
Affected vehicles:
Number of affected vehicles: neither GM nor NHTSA have said how many vehicles are affected by this particular problem. Involved vehicles must be held and cannot be delivered, dealer traded or used for demo drives until these recall repairs have been performed.
Owners should: GM will notify owners of affected vehicles and instruct them to make an appointment with their dealer. If owners are unsure whether or not their vehicle is affected by this recall, they can visit my.gm.com/recalls and type in their VIN to see any open recalls or other actions that may be active on it.
Contacts:
- GM recall number: N212330130
- Cadillac Customer Service 1-800-333-4223
- GMC Customer Service: 1-800-462-8782
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
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I love my 2018 Acadia Denali except, at 20,000 miles recently instead of completely shutting off when the button is pushed it goes into accessory mode and keeps telling me to put it in park
I can restart the vehicle and put it in gear ,go through the steps of shutting it off again and it sometimes won’t completely shut down. After so many different trials and no luck I get frustrated and leave the vehicle. Like my instruction book indicated… in ten minutes it will shut off butttt you can’t lock the vehicle while it is in this mode.
Can’t you help a girl out? I have owned GM vehicles since 16 years of age. Friday June 24,2022 I will be a young 76 years of age. BTW the dealership in Indianapolis where I purchased it say they have no clue. Figures…lol
Well Mary it just so happens my 2010 Cadillac SRX (Same Gm ingredients, different looking cake) just started doing the same thing. Try this when the message appears just open the door and push the button again but don’t step on the brakes. Opening the door while the car is not running will shut off the power.
Oh and Happy Birthday!
There’s GM quality for you. Unprofessional grade.
Meanwhile my 20 year old GMC Sierra 1500 with over 262,000 miles shifts into park perfectly and shuts off like it did when brand new.
Just for S&G(s) have you tried changing the battery in the fob?
Is it a push button start Mary. If so there is a switch that needs to be replaced in the shifter or whole shifter assembly can be replaced as well. Must people choose to just have whole shifter replaced
Attn Mary and everyone else, I hope this is helpful and saves you some money…. A friend of mine taught me to push the button on the shifter( where your fingers would be when shifting) a few times and it generally goes off. No recall should be bad business practice for GMC. I know of numerous vehicles that have this same issue! Try it!!!
Nope! No recall yet showing for my 2022 Acadia Denali AWD… *whew*
Our 2020 and 2021 xt5 had an Over the air computer up date , that was preformed for this ,once this was down loaded was completed this condition was cleared . information was indicated on the information screen .
I can’t believe this is just now coming out. I’ve worked at GM dealers for 9 years and for the past 2 years this has been a major issue with the Traverse. Almost every one I’ve seen that comes in used or as a new vehicle for service needs both links replaced. I worked at a dealer that GM actually reached out to when they noticed we were doing so many of these under warranty because it was such a big problem. I’m surprised to see the Traverse is not included in this recall.
Thank you everyone for the suggestions.
GM Guy, TY for the bd wish😁. This is a new one will definitely try it.
Josh will consult my mechanic TY.
Kelly, This is something that works occasionally TY.
Tony, When I Googled the problem this goes back to when keys were still used.I was amazed at how many people have the same problem. And most comments indicated it started around 20,000 mi. Wish it had started before my warranty expired.Tom, will check on the computer update
Before purchasing the Acadia I owned a 2004 Silverado with 52,000 mi. I loved that truck and now wish I had kept it. Never had a problem.It had so many features even a DVD for the back seat. It still looks like new just not the technology as my Acadia..Thank you again everyone.😁
I’ve got a 2018 Acadia as well. With 51k miles a issue with the hazard lights, horn honking, and doors locking and unlocking on their own started. Everyone says key fob batteries but changing them didn’t fix it. I have to take the battery cable off so it doesn’t drain the battery. Please help.
My 2018 XT5 has brakes that forever squeal. Dealership told me “they all do that in this model”. It’s anxiety producing because now I don’t know if my brakes really need to be serviced or not. Hoping they throw that onto the recap list sooner rather than later… smh
I also have a 2018 GMC Acadia. It does the shift to park bell when turning the ignition off. Very very frustrating! The dealership tells me they work on it when I take it in but it continues to do the same thing now for two years. I do t understand why there has not been a recall. If you search on internet there are a ton of cases like this including Chey & Cadillac. I love my Acadia but the bell ringing is enough to make me want to drive it off a cliff! Anyone know why GMC will not acknowledge it and come up with a way to repair it?
How interesting Crystal! I have a 2019 XT5 with squealing brakes and was told the same thing when I mentioned it to the service department when I had it in for an oil change. It’s such an annoying squeal! You’d think they’d fix those issues from one year to the next.
Oh wow, yes they definitely need to both address these issues from one model year to the next and also recall our models, it’ll be costly for them but not sure how they keep getting out of the factory this way, you can literally hear the defect
It is a know issue. Go to your local dealership. They need to replace a harness inside the shifter console.
we have 2 xt5s great suvs as for squealing brakes we told our service advisor and he indicated there was a technical bulletin to replace pads –ok now
if you think other manufactures don’t have problems You are joking !!!!
I had a 2019 Acadia. Traded it in with 28000 miles on it. In those 28,000 miles, it went to the dealership for water coming out my back vents after it rained, they got that fixed first try. My infotainment center went black and would sometimes just blink on and off. It took 3 trips to get that fixed. It didn’t shift to park right away, after 3 trips it got a new shifter. The last straw was a message that said ” steering has been reduced, drive with care. After replacing the temp sensor that was fixed, we didn’t bother with the dealer we did it ourselves. Dealer was 175 miles one way.I wouldn’t own another GMC anything if I was paid to.