Chevrolet Ranks Third In 2022 J.D. Power 2022 Initial Quality Study
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J.D. Power recently released the results of its 36th annual U.S. Initial Quality Study (IQS) for 2022, once again ranking vehicle brands based on responses from new vehicle purchasers and lessees. Notably, GM did quite well in the study, including the Chevrolet brand, which secured a third-place finish overall.
The J.D. Power 2022 U.S. IQS is based on the responses from 84,165 purchasers and lessees of new 2022 model-year vehicles, each of whom were surveyed early on in the ownership period. The survey was fielded between February and May of 2022, and included 223 questions that look at vehicle quality in nine specific categories, including powertrain, features, climate, controls and displays, exterior, driving assistance, infotainment, interior, seats, and driving experience. The responses were then used to calculate a Problems Per 100 vehicles (PP100) score, with a lower PP100 score indicating higher vehicle quality.
Chevrolet had the third-best PP100 at 147. At the top of the list was Buick with 139, as GM Authority covered previously, while Dodge placed second with 143 PP100. Genesis and Kia placed fourth and fifth, respectively, each with a score of 156 PP100.
Several individual Chevrolet models also had solid showings in the study, including the Chevrolet Corvette, which was the highest-ranked vehicle in the Premium Sport Car segment and the highest-ranking model overall with a score of 101 PP100.
Chevrolet’s third-place ranking and score of 147 PP100 are a significant improvement compared to the 2021 calendar year, at which time The Bow Tie brand placed mid-pack with a score of 151 PP100. The industry average in 2021 was 162 PP100, while the industry average in 2022 was 180.
Notably, GM was one of the few auto companies that actually improved on initial vehicle quality in the 2022 study. Of the 33 brands ranked, only nine improved on their scores as compared to 2021.
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Source: J.D. Power
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Who cares about initial quality? That’s all covered by warranty. I care about quality after 125,000 miles
Yes and the survey is so subject to change drastically from year to year…just depends on who is responding to the surveys
I have owned gm vehicles all my life ! In a world of + or – .02 % reliability which can make or break a vehicle i have to this day no complaints !
Good for Chevrolet! Now if GM would just do something about their AFM lifters they’d be sitting even prettier!!
So little buzzard, you are content if your car breaks down in less than a year?
Would you rather have it break down in less than one year and have it covered by a warranty or have it break down at 90,000 miles and you pay the cost of repairs yourself?
little buzzard: I see your point, but initial quality is actually very important. This is what can and will get buyers in the seats so that they can see what the quality of that same vehicle is after the 3 years, etc. Not only that, but it’s really hell to buy a brand new car and have it in the shop at all in the first year. Ask most Volvo and Mazda owners. I see it daily. Just last week a client had his brand new 2023 Mazda CX50 towed in because the car absolutely died on the street. He was NOT happy, nor should he be.
But my favorite JD Power report is the one after 3 years of ownership. That one aligns best with my driving. In all cases and for year, Buick has been in the top of those charts. Chevrolet has just begun to be there for the past 8+ years now.
I purchased a new Encore in 2017. So far, so good. I have had take it in for two minor electrical issues. One was for a new horn and the other was for the dashboard display of info which is operated by the knob at the end of the turn signal. Both minor issues and were promptly fixed. Currently, the car only has 33,000 miles on it. My only concern with the vehicle is am I going to get 150,000-200,000 miles out of the turbo.
It’s 5 years old already and you only have 33k miles on it. Why are you so worried about putting 150k miles on it? It’s going to take you 23 years to get there. You’re going to have other repairs to deal with because you aren’t driving it enough.
I have a 2012 chevy cruze ltz rs with the same motor and I’m @310,000 kms and I beat the living crap out out it everyday. I change the oil with full synthetic oil Oem filter every 4000kms, change the transmission oil with full synthetic every 2 years or 48,000 kms . I bought this car brand new coming from a 1997 Pontiac Grand Prix GTP with 3.8 V6 supercharged it also had over 365,000 kms and sold it running great. The key is routine oil change with synthetic oil.The 1.4 turbo is a very tough motor 💪 as long as you change the oil with high quality full synthetic oil it will not quit on you .
The top of the list is Buick. I thought,”Great, an American Made car.” Then, I searched where are Buicks made? They make 4 models. Buick Encore – This popular compact SUV is currently assembled in South Korea at Buick’s Bupyeong manufacturing plant.
Buick Enclave – Crawfordville families love the three-row Buick Enclave for its spacious interior equipped with countless luxury amenities. Currently, the Enclave is assembled in Detroit, Michigan at the Lansing Delta Township plant.
Buick Envision – This mid-size crossover SUV is assembled at a GM assembly plant in Shanghai, China.
Buick Lacrosse – The Buick Lacrosse luxury sedan is a great option for commuters concerned with fuel efficiency. Today, the Lacrosse is assembled at the Fairfax assembly plant in Fairfax, Kansas. I wish all of our stuff was still made and assembled in the good old U.S.A.
Buick Lacrosse?? It hasn’t been sold in the USA for 3 years
Vehicles are ‘assembled’ in places, all the parts come from all over the world – quality and reliability are about design and managing supplier and manufacturing quality!
“Currently, the Enclave is assembled in Detroit, Michigan at the Lansing Delta Township plant.”
Lansing and Detroit are two different cities about 100 miles apart.
Cheap hardly efficient virtually runs on luck every time
No one has pointed out the key flaw in JD power study yet. That is the “issue” is not weighted. Meaning an blown engine is treated as 1 issue, equal to a volume knob stopped working or android auto doesn’t connect at first try. But realistically, the severity of these issues can be very different.
JD Power is a joke. Only vehicles purchased in the 1st 3 months get the survey. If you purchase after that you don’t get the survey. So 9 months of production is exempted. My 2015 Chevy truck would have brought down their ratings. A/C compressor grenaded after 6 months and 6000 miles. Carpet replaced after 3 months. Transmission never worked properly but got the “it’s normal” b.s. Various plastic parts needed replacing in the 1st year. Paint chips all over the front with in a year but would GM fix it? No. Good thing I live in AZ or it probably would have rusted during the first winter. My 2019 isn’t better either. Didn’t get a survey for it too.
I believe you are incorrect, my understanding is that they send out a survey at the end of the 3 months of ownership for that model year, of course its a survey, but Toyota, Lexus and Porsche sure like blowing the trumpet when they are on top!!! From JD Powers website ‘The 2021 U.S. Initial Quality Study, now in its 35th year, is based on responses from 110,827 purchasers and lessees of new 2021 model-year vehicles who were surveyed early in the ownership period. The study is based on a 223-question battery organized into nine vehicle categories (infotainment; features, controls and displays; exterior; driving assistance; interior; powertrain; seats; driving experience; and climate) designed to provide manufacturers with information to facilitate the identification of problems and drive product improvement. The study was fielded from February through July 2021.’
On my last 2 Chevys I have not seen any JD Power surveys or surveys of any kind after the first 3 months of ownership. I guess I didn’t get picked.
I actually got selected for my 2018 Cruze. On that car the rear view mirror broke and the emissions system generated an error within a month of buying it.
That isn’t a simple “yes, I had problems” thing. It triggers a whole bunch of questions wanting all the details.
It was actually pretty annoying to fill out.
I have a 2014 lacrosse, excellent car 275000 k 3.6 v6. Wish they still made them