J.D. Power recently released the results of its 36th annual U.S. Initial Quality Study (IQS) for 2022, once again ranking vehicle brands based on responses from new vehicle purchasers and lessees. Notably, GM did quite well in the study, including the Chevrolet brand, which secured a third-place finish overall.
The J.D. Power 2022 U.S. IQS is based on the responses from 84,165 purchasers and lessees of new 2022 model-year vehicles, each of whom were surveyed early on in the ownership period. The survey was fielded between February and May of 2022, and included 223 questions that look at vehicle quality in nine specific categories, including powertrain, features, climate, controls and displays, exterior, driving assistance, infotainment, interior, seats, and driving experience. The responses were then used to calculate a Problems Per 100 vehicles (PP100) score, with a lower PP100 score indicating higher vehicle quality.
Chevrolet had the third-best PP100 at 147. At the top of the list was Buick with 139, as GM Authority covered previously, while Dodge placed second with 143 PP100. Genesis and Kia placed fourth and fifth, respectively, each with a score of 156 PP100.
Several individual Chevrolet models also had solid showings in the study, including the Chevrolet Corvette, which was the highest-ranked vehicle in the Premium Sport Car segment and the highest-ranking model overall with a score of 101 PP100.
Chevrolet’s third-place ranking and score of 147 PP100 are a significant improvement compared to the 2021 calendar year, at which time The Bow Tie brand placed mid-pack with a score of 151 PP100. The industry average in 2021 was 162 PP100, while the industry average in 2022 was 180.
Notably, GM was one of the few auto companies that actually improved on initial vehicle quality in the 2022 study. Of the 33 brands ranked, only nine improved on their scores as compared to 2021.
Source: J.D. Power