Early last month, GM Authority covered some of the unprecedented value on offer for GM fans via the new My GM Rewards Card, including upwards of 7x points on GM purchases and 4x points everywhere else. Now, we’re once again taking a look at the GM Rewards Cards with each of the three available cards on offer.
Kicking it off is the “standard” My GM Rewards Card, which is available to approved customers and offers a variety of benefits and perks. Approved cardmembers are offered 10,000 points after spending $1,000 on the My GM Rewards Card within the first 90 days, as well as an introductory purchase APR of 0 percent for the first nine months, after which APRs range between 15.24 percent and 25.24 percent. The standard card also includes a $0 annual fee.
As covered previously, My GM Rewards Card holders receive 4 points for every $1 spent everywhere using the card, as well as 7 points for every $1 spent with GM with qualifying purchases. Cardmembers are also automatically granted Gold Tier status, while points never expire and there’s no limit on how much a Cardmember can earn or redeem toward an eligible GM vehicle.
Additionally, the program also offers the GM Extended Family Card for GM family members, which include GM employees, suppliers, or dealership employees. Critically, this card enables participants to combine Earnings with GM Employee, Dealership, or Supplier Discounts, with Earnings available for up to 7 years on accounts in good standing.
Finally, there’s the GM Business Card, which allows Cardmembers to leverage Earnings based on small business owner spending, including 5 percent for GM Genuine Parts or ACDelco parts purchases, eligible accessories, and paid Certified Service at authorized GM Dealers. Further benefits include 3 percent for fuel, dining, and office supply store purchases, as well as 1 percent for everything else.
“Any opportunity we have to engage our customer base gives us that much more propensity for someone to buy our products and services and the rewards program and card does just that,” said Director of GM Rewards and GM Card Julie Heisel in an interview with GM Authority Executive Editor Alex Luft. “It gives people a reason to use points that they already have to engage with our products and services.”
Comments
This is very confusing, which one is the Goldman Sachs card I just received?
If you are grandfathered from the original like me, you are still on the 500/yr max for up to 7 years for a max rebate of 3500. This plan has the least restrictions. I am trying to figure out though if the loyalty program for purchases of gm parts/service can be an additional benefit beyond my old credit card plan. That is confusing.
Old school is not. It’s the first one mentioned above with Goldman Sachs.
FYI, I don’t recall there being an exception to the $1000 limit on redemptions per purchase based on your tier, but I could have missed it.
All the cards are transitioning to goldman. They bought it. But if you had the original program from the 90’s, and never switched to a different plan, you are still on it. My account has already transitioned to goldman and I am still on the original program, and yes it is a 3500 limit, with no percent limit like one of the other programs, and almost always piggy backs on other offers. If you have the original, keep it. Same thing happened when it went to capital one from hsbc.
If you research the term “Cluster F*&K you note the definition begins with Goldman Sachs. This has been the most inept, incompetent and mis-handled credit card rollout in the history of credit cards. It’s is an embarrassment to GM, who gave up a functioning card program with Capital One for this POS. Whoever was in charge of this mess need to be fired.
The program should never have been marketed until it was fully ready to be released to the public. This would have avoided a phone center who never answered called, a chat line that was never available and emails that were never responded to. They offer a brand specific card, I ordered a Cadillac specific card and got a generac GM card. My first billing statement was for the prior month, which I had already paid. GS get your head out of your butt!
Tend to agree, but the switchover at costco was not particularly smooth either. Ask me how I know… These are massive massive switchovers. So far I’d give the actual switch a B, and as you say customer service went from a B with cap one to a C with goldman. Hopefully goldman will learn and get better. I think this is one of their early attempts at retail banking.
agree, killing my credit rating, they dont process payments received for 3 to 4 weeks., waited on the phone for 1 1/2 hours , they told me they are working on the system,.
The perfect marriage of two inept management teams!
Also, the double page cards just sent out promoting the GS web site with $25 bonus earnings – Well it does Not work. The personal access code does not work either.
BYW, I had an original 5% earnings card. The 5% earnings rate was not a carry-over when new cards were issued.
It’s in the wee fine print.
Funny, my earnings are still accruing at 5%. Checked early this month.
Marcus is awful. Their website is poor and really only to make payments. You have to call the 1-800 number for everything else and it can be long waits talking to somebody who admits the transfer has been a train wreck. God forbid you have a fraudulent charge. That will be 10 calls to get it resolved
Robert, I couldn’t have written this better myself. Hours spent on the phone. All old cards turned off, complete lack of concern for long term customers. The marriage of two incompetent management teams. Hand picked by Mary probably.
Goldman Sachs is sh*t. My payment was late due to the usps……and they turned off my card until payment was received a day later. As this is my only card, I was up the creek!
Went I called them,…….. on hold forever, they said that is the way it is….no payment, no credit. Total BS. I’ve had the gm card for over 35 years and have never run into this.
I like the benefits from gm, but the card sucks!
Thank you for all the pics of the different new cards available Johnathan!
I have the original 5% card and just got my new Goldman Sachs version. This program has done exactly what GM wanted it to do in my case right from the beginning. The reason I have bought 100% GM vehicles since my first one in the 90’s was the GM credit card and the unmatched 5% reward rate. I probably would have ended up with several Ford products over the years if not for the GM credit card.
Ford started the 5% rebate card back in the 80’s. I used it on a couple Ford purchases – I was a Ford man. Ford dropped the program and GM sent out their 5% cards. I used it figuring Ford would return to their program. Ford didn’t and yes I have been buying GM products ever since. I would not be a GM buyer without this program so it worked for GM.
Beware of the GM Goldman card. They have completely clustered this transition from Capital One. Customer since 1993 on this card as an employee, had no luck whatsoever when the transition happened Feb 22 this year. Customer service is non existent. I switched back to a Quick Silver from Capital One. These Goldman guys are untrained and uncaring. completely incompetent and overwhelmed. Beware.
Marcus told me they shipped me a GS card 6 weeks ago. I told them never got it. They did not seem concerned.
That’s another story too. We had three GM cards thru Capital One. They supposedly were left active until your new cards arrived (which was somewhere in the distant future). Mine were all turned off feb 22. So I called and the wait time is 5 hours as usual. Finally get thru. Everything I was told was either a lie or incompetence. I called Capital one and had a quicksilver account set up. Otherwise I’d be still waiting for cards.
Beware of anything to do with this card. If you had a fraud report or anything, you could never get thru. Don’t bother. They’re useless. This after being a customer since 1993. Misplaced loyalty.
Moving from CapitalOne to Marcus the cardholders lost a lot of useful features. I believe Marcus / Goldman is new to the credit card business. A little research on-line confirms. In my opinion, the website is not very user friendly. You can probably find information you want but not easy. CapitalOne had a target for “I want to..” that then listed all the options. Card usage notifications are only available by email, and not text, plus you only get notifications for the main card number not any of the other users. If you want to see charges by other card holders, you must login or use the App. All charges are listed as “physical card” even if you enter card number on a website or via a phone conversation. Marcus does have a “virtual card number” option. Only way to contact is via phone call or USPS mail, not available as email for questions or comments on website. If you send a letter, don’t expect an acknowledgment response. Hold times for phone calls are typically very long and no option to have Marcus call you back. CapitalOne monitored amount of tip that the customer left and would notify you with a question “did you leave xx% tip?” if tip exceeded some percentage. If you get your statement electronically, the only way to see it is to download; view only is not an option. Recently got a fraud alert, but alert did not tell me which card was used. Apple Pay and Samsung Pay does not work. Very poor company.