General Motors and the National Highway Traffic Safety Administration have issued a product safety recall for the 2014 and 2015 model year Chevy Equinox and GMC Terrain crossovers due to an issue related to the vehicles’ windshield wipers.
The problem: in affected vehicles, the ball joints in the windshield wiper modules may experience high corrosion and wear, which may result in the separation of one or more ball joints from their sockets during wiper operation. If a ball joint were to separate, one or both of the windshield wipers could become completely inoperative. NHTSA first opened an investigation into certain model year Equinox and Terrain windshield-wiper module/transmission failures in December of 2019.
The hazards: inoperative windshield wipers can reduce forward visibility in certain conditions, increasing the risk of a crash.
The fix: certified GM technicians will be instructed to inspect the wiper module of affected vehicles and repair or replace it as necessary. These repairs will be performed at no cost to the vehicle owner.
Affected components: windshield wiper module.
Number of affected vehicles: 681,509
Owners should: owners of affected vehicles will receive an owner notification letter in the mail with instructions on how to proceed. These letters will be mailed out starting on May 2, 2022. If owners are unsure whether or not their vehicle is affected by this recall action, they can visit my.gm.com/recalls and type in their VIN to see any open recalls that may be active on it. Affected owners can also reach out to Chevy or GMC directly using the contact information included below.
- GM recall number: N212352530
- NHTSA Campaign Number: 22V165000
- GMC U.S. Customer Service: 1-800-462-8782
- Chevy U.S. Customer Service: 1-800-222-1020