People who are involved in car accidents, understandably, experience psychological effects as a result of such incidents. To better understand these effects, OnStar and RoadSafetyUAE teamed up to perform a study on drivers and passengers who were involved in accidents.
The study took data from 46 respondents living in the United Arab Emirates, where OnStar was recently launched. The respondents were asked to revisit an accident they’d experienced on the road, sharing their experiences and their emotional responses to the incidents, as well as their perceptions of driving and existing safety features. They were then asked about their perception of Connected Cars – such as a vehicle equipped with GM’s OnStar – and whether or not this technology would help alleviate any anxiety they associate with driving.
Unsurprisingly, the most prominent emotions reported were fear, anxiety and shock. Additionally, the study found that victims who were traveling with other passengers, such as family members and friends, reported an even higher level of emotional distress and often shifted concern away from themselves and directed it toward their passengers.
Most respondents reported that they had the mental capacity to make logical steps following their accidents, such as calling emergency responders or reaching out to family members. However, one in five reported that they were in a state of shock that rendered them incapable of making a logical decision on how to react. Some even reported that they were incapacitated and physically unable to call for help due to unconsciousness or injury.
OnStar provides services that can provide immediate assistance in the event of an accident. For example, when sensors detect a collision, the Automatic Crash Response system is triggered, enabling an automatic call from the vehicle to an OnStar Advisor. The Advisor can then connect victims to a family member or loved one to help provide immediate comfort for a car crash victim. In the event that a victim is rendered unconscious, OnStar can call for help, sharing GPS location data with first responders to ensure they get assistance in a timely manner.
When asked about these features, the respondents of the study reported that more than half of them desired technology features offered in a Connected Car, indicating that said features can provide invaluable support in a time of need and hopefully ease the psychological effects of an accident.