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Chevrolet Ranks Well In J.D. Power 2022 U.S. Vehicle Dependability Study

Chevrolet ranked well in the 2022 J.D. Power U.S. Vehicle Dependability Study, with General Motors’ mass-market brand ranking tenth overall, just behind fellow GM brand Cadillac and ahead of German compact car brand MINI.

The J.D. Power Vehicle Dependability Study, which is published annually, analyzes a vehicle based on 184 specific problem areas across nine major vehicle categories, including driving assistance (a new category for in 2022), driving experience, exterior, features/controls/ displays; infotainment, interior, powertrain, HVAC/climate and seats. Data for the study is provided through owner survey results, with this year’s study analyzing consumer responses of three-year-old, 2019 model year vehicles. This survey data is used to provide brands and models with a Problems Per 100 Vehicles score (or PP100), which represents the average number of problems experienced by owners per 100 vehicles.

Chevy earned a PP100 score of 171 in this study, placing it just behind Cadillac, which received a PP100 score of 168. MINI was just behind Chevy in eleventh with a PP100 score of 173. The top-performing brand in the study was Kia, which received a score of 145, followed by Buick (147), Hyundai (148), Genesis (155) and Toyota (158). The worst-performing brand was Land Rover, with owners of these vehicles experiencing an average of 284 problems per 100 vehicles.

For clarity, this study marks any small infotainment bugs or other issues with in-car electronics as “problems.” Unsurprisingly, the infotainment category was the most problematic in this study, with an average of 51.9 problems reported per 100 vehicles across the entire industry. Seven of the top ten problem areas in the study were infotainment-related, as well. This included problems with built-in voice recognition, Android Auto/Apple CarPlay connectivity, not enough power plugs/USB ports and the navigation system displaying inaccurate/outdated map data, among more.

Chevy also took home a number of segment-level awards in this study, including for the Chevrolet Impala, Chevrolet Silverado HD and Chevrolet Suburban.

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Sam loves to write and has a passion for auto racing, karting and performance driving of all types.

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Comments

  1. Let’s do a hip hip hurray for it and pretend we didn’t see Kia as #1 Hyundai on #3, Toyota , Lexus Genesis or even dodge above Chevy. The fun fact is GMs most quality car is chineese made Buick. Please don’t forget to click that thumbs down button for saying the fact.

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    1. Anybody have a tissue for ‘Unni’ 🤡 the butthurt and crying muppet here ? Sounds like you’d better get down to the Ford dealership sooner than later! 🥴

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  2. Consumer Reports said Chevy was NOT RECOMMENDED. A do not buy. .

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    1. A Chevy What?

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    2. I read that about the upcoming 22 Silverado. The 21 was recommended but the 22 is not. There is zero mechanically or foundationally different about them, outside of the interior and they’ve been whining about that since 18. Recommending a Chrysler product should tell you how terrible they are as an expert.

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  3. I often wonder how many people that submit a negative comment of a Chev/GMC product, do so that don’t even own one ?

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    1. 2015 Silverado. Just spent $3277.54 for collapsed lifters. Plus as I stated earlier consumers report said Silverado is a NO BUY for 2022

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  4. Funny how those actually driving them rate them so much lower. I wonder what that “article” cost ?

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  5. Drove a 2015 Silverado until my son totalled it recently. Sure it had problems, but basic maintenance and actually taking care of it like someone that takes pride in their property prevented any major issues. Mass production is always a gamble. Definitely buying the new refreshed 2022 Silverado.

    Hands down my worst car ever was a 1988 Ford Thunderbird Turbo Coupe. But man that car was so much fun to own. Perspective.

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  6. Well I have a 2014 Chevy volt. 150,000 miles on it. I’ve owned it five years. 3 oil changes. One set of tires. I changed the coolant on the three coolant tanks. All regular maintenance. Changed the 12 volt battery in back. The only repair was the heat pump. It was 1300 bucks. I’m only the original brakes. It runs terrific and nothing anywhere has fallen apart or broken. Best car I ever owned.

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  7. Chevy has a class action lawsuit against them for the valve lifters on the 6& 8 cylinder engines except for the Diesel engines so how can they get recommended?

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  8. My guess…. $$$$$$$$$$$$$$$$$$$. And lots of it.

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  9. Consumer Reports recommended the 2022 Chevy Trailblazer, Blazer and the Traverse. While the 2022 Chevy Traverse was recommended, they didn’t recommend the 2022 Buick Enclave due to Transmission problems which the Traverse did not have; even though the Traverse and Enclave have the same Engines and Transmissions.

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  10. Yes… Sounds like lots of advertising dollars offered in exchange. Just say n .

    Reply

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