This undoubtedly comes as good news for those customers that wish to continue to use the OnStar Turn-By-Turn Navigation service. Despite the proliferation of new connectivity technology like Apple CarPlay and Android Auto, as well as embedded navigation technology, some customers will likely prefer use of the OnStar Turn-By-Turn Navigation service.
For readers who may be unaware, OnStar Turn-By-Turn Navigation provides the user with voice-guided navigation instructions via the onboard stereo system. The navigation uses GPS to find the optimal route to the desired destination.
To use the system, press the blue OnStar button and tell the advisor your desired destination. Alternatively, users can search for directions using the vehicle’s mobile app, then send the directions to the onboard infotainment system. The voice-guided directions will also include “turn tones” that indicate where and when to turn, as well as street names and distances as the driver navigates the directions. If the driver misses a turn, the system will reroute.
Users can also adjust their route using simple voice commands, such as “cancel route,” “route preview,” and “repeat,” the latter of which will repeat the previous driving instruction.
The continuation of the OnStar Turn-By-Turn Navigation stands in contrast to the OnStar Hands-Free Calling service, which, as GM Authority covered previously, is slated to sunset early in the 2022 calendar year. As confirmed to GM Authority by Senior Manager, OnStar and Infotainment Communications, Stephanie Obendorfer, the OnStar Hands-Free Calling service will be sunset in February.
“We routinely evaluate our services to provide the best experience for our members,” Obendorfer told GM Authority. “In this spirit, we have decided to discontinue Hands-Free Calling starting in February 2022.”
That said, customers will continue to be able to use their smartphone to connect to the onboard vehicle systems using Bluetooth and conduct hands-free calling.