OnStar Turn-By-Turn Navigation Still In Service
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OnStar will continue to offer its Turn-By-Turn Navigation service for the foreseeable future, with no plans to discontinue the service anytime soon.
This undoubtedly comes as good news for those customers that wish to continue to use the OnStar Turn-By-Turn Navigation service. Despite the proliferation of new connectivity technology like Apple CarPlay and Android Auto, as well as embedded navigation technology, some customers will likely prefer use of the OnStar Turn-By-Turn Navigation service.
For readers who may be unaware, OnStar Turn-By-Turn Navigation provides the user with voice-guided navigation instructions via the onboard stereo system. The navigation uses GPS to find the optimal route to the desired destination.
To use the system, press the blue OnStar button and tell the advisor your desired destination. Alternatively, users can search for directions using the vehicle’s mobile app, then send the directions to the onboard infotainment system. The voice-guided directions will also include “turn tones” that indicate where and when to turn, as well as street names and distances as the driver navigates the directions. If the driver misses a turn, the system will reroute.
Users can also adjust their route using simple voice commands, such as “cancel route,” “route preview,” and “repeat,” the latter of which will repeat the previous driving instruction.
The continuation of the OnStar Turn-By-Turn Navigation stands in contrast to the OnStar Hands-Free Calling service, which, as GM Authority covered previously, is slated to sunset early in the 2022 calendar year. As confirmed to GM Authority by Senior Manager, OnStar and Infotainment Communications, Stephanie Obendorfer, the OnStar Hands-Free Calling service will be sunset in February.
“We routinely evaluate our services to provide the best experience for our members,” Obendorfer told GM Authority. “In this spirit, we have decided to discontinue Hands-Free Calling starting in February 2022.”
That said, customers will continue to be able to use their smartphone to connect to the onboard vehicle systems using Bluetooth and conduct hands-free calling.
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One by one, eliminating things we have come to depend on and like over the YEARS! WHAT NEXT? NO ONSTAR????? 🤷♂️🤷♂️🤷♂️🤷♂️
Getting a 2022 Silverado delivered next week. My 2002 Silverado has the analog On Star system that they discontinued two years later when they went to a digital system. Haven’t had it for 18 years and probably won’t use it on the New Truck.
On top of that, I probably won’t use the GPS system on the new truck since I’ve been using Copilot since 1998 when I had it on a small laptop sitting on my console. Now it’s on my phone which in the old truck I just plugged a jack into the radio from the phone and had Copilot coming over the truck speakers. Will do the same via Bluetooth in the new truck.
Haven’t bought OnStar phone minutes in years. With the advent of smartphones and bluetooth, the OnStar on board phone has become “obsolete”. As the cell phone industry progressed from 3G to 4G and now to 5G, the on board OnStar phone began a journey of obsolesce. Not going to miss it. Same goes for the Turn by Turn Navigation. I’ve used my stand-a-lone GPS “forever” and it doesn’t cost me anything each month nor does it need a cell tower or WIFI.
While it has not happened a lot, there are times where the human at OnStar made the difference in getting me to my destination over my smart phone.
I have embedded navigation on my car but I have better luck using Turn By Turn since it is more up to date and appears to be more flexible and up to date.
I have a 2010 GMC that does not have blue tooth capability so the hands free calling is very important to me as this vehicle is my daily driver.
Safety has just been removed from all of these vehicles that do not have blue tooth and rely on OnStar’s hands-free calling so they will not have to fumble with a cell phone causing an accident. GM / OnStar needs to reconsider the cancelation of the hands-free calling service and or have a blue tooth option that could be installed in older vehicles. Better yet, they could get rid of the Bean Counters who make decisions to remove a safe option from vehicles to save money. More accidents ahead.
I have Onstar navigation in my 2018 CT6. It SUCKS. I use a Garmin gps to get me where I want to go.
My husband & I have always purchased Saturns (1994,SLE,, 200 6Vue & 2008 Aura XE) We have loved every minute we’ve had them!
We are soooo disappointed about the sunset of Hands free as I tend to get lost in a paper sack.
The Aura has been invaluable to me & as another comment says, we have come to depend & love these features. I do not use SMART phones & have come to appreciate the friendly voices who have guided me so many times…SO SAD!