General Motors has issued a recall for a set of accessory floor mats that are offered for the 2017-2021 model-year Chevy Bolt EV.
The problem: vehicles equipped with these rubber all-weather accessory floormats (GM Part #42686568) will not have adequate space between the mats and the accelerator pedal, which can cause the pedal to become lodged by the floor mat. This problem can be tied to the grommet that holds the mat in place, which may shift and create a smaller clearance between the mat and pedal than GM originally intended.
The hazards: if this happens, the floor may cause the accelerator to become depressed, leading to sudden unintended and unexpected acceleration. The vehicle operator can override the accelerator by pressing the brake, but this condition could still prove dangerous if the operator does not react in an ideal manner. No crashes or injuries have been tied to this problem, although GM has received a number of related complaints.
The fix: GM dealers will replace the mats free of charge. In the meantime, owners of vehicles equipped with these floor mats are being asked to remove them from the vehicle.
Affected components: accessory all-weather floor mats
- 2017-2021 Chevy Bolt EV with optional all-weather accessory floor mats (GM Part #42686568)
Number of affected vehicles: it’s not clear how many Chevy Bolt EV models are currently equipped with these accessory all-weather floor mats.
Owners should: recall notification letters will be mailed to affected owners starting on November 29th, 2021. Those who may be unsure whether or not their vehicle is affected by this recall can visit my.gm.com/recalls and type in their VIN to view any open recalls or other actions that may be active on it. Affected owners can also reach out to GM or the National Highway Traffic Safety Administration directly with any questions and concerns they may have using the contact information included below.
- GM recall number: N212345450
- Chevrolet Customer Service: 1-800-222-1020
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153