General Motors has issued a stop-sale order on the 2021 Chevy Silverado HD and 2021 GMC Sierra HD due to an unconfirmed quality issue.
“General Motors has notified Chevrolet and GMC dealerships to stop the delivery of certain 2021 Chevrolet Silverado HD and GMC Sierra HD pickup trucks,” GM Senior Communications Manager Dan Flores told GM Authority in an emailed statement. “We are investigating a potential quality issue with these vehicles. We have no additional information to share at this time.”
While GM refused to elaborate on the quality issue, a GMC salesperson familiar with the matter told GM Authority the stop-sale order is related to a wire chafing problem that could pose a potential fire hazard.
GM switched to production of the 2022 Chevy Silverado HD and 2022 GMC Sierra HD on July 12th, although a number of 2021 model year trucks remain on dealership lots. So far this stop-sale order applies only to 2021 model year trucks. Production of the Chevy Silverado HD and GMC Sierra HD takes place at the GM Flint Assembly plant in Michigan.
The stop-sale order will be a small setback for GM, as the Silverado HD and Sierra HD are two of its most profitable nameplates. It was already grappling with low inventory levels of its popular pickup models due to the semiconductor chip shortage, which forced it to shut down the Flint Assembly plant for one week in August.
GM has also dealt with staffing shortages at Flint Assembly this year. The automaker held a job fair at the plant in June to help fill 400 vacant positions at the facility, which only resulted in around 200 new hires. A Flint Assembly plant manager later appealed for local job seekers to apply at the Flint plant in an interview with a local news outlet in July.
We’ll provide an update on the stop-sale order as more information becomes available.
Be sure to subscribe to GM Authority for more Chevy Silverado news, Chevy news, GMC Sierra news, GMC news and around-the-clock GM news coverage.
Comments
The Chevy Silverado stop sale order is because it’s so Ugly it’s not selling at all
you are an idiot
A broken record.
Chevy should leave there motors r made in Taiwan. 4.8 5.3 6.0. All junk. Nothing ticking time bums
4.8 and 6.0 are no longer in production. The only thing the 4.3 is in now, post 2022 MY, is the Express/Savana cargo van.
A broken record.
For those under age 45: a skipping CD.
Everyone knows what records are. I’m willing to bet most under the age of 30 have bought more records then those 45-50+ have in the last 10 years
Could be because we already have them!
Right so you have bought nothing for the last 30 years gotcha
Why would he buy what he already owns, you got nothing here
That’s right I forgot nothing has come out within the last 30 years Music stopped 30 years ago.
In my case, my tastes are fairly settled, so, I stick with my desired genres. Now and then, something comes along I like, but most of it I just ignore.
I live in the Blue Ridge Mountains now, and before the covid mess, was attending a lot of music events where the Celtic-based mountain music was performed. The musicianship alone is something to be heard.
That’s awesome I don’t hear to many people talk about mountain music in general let alone Celtic based mountain music.
For those under age 30: a corrupted MP3.
I’m chuckling, reading this.
I’m an old coot; they were still making 78s when I was just a young cub. I remember RCA announcing their last 78RPM releases; they were switching to 45s exclusively for singles. One of those last 78s was Elvis Presley’s Hound Dog.
I get down-ticked for stating some facts. Get a life, people.
I myself will never buy another gm product I tried for two years to get them to fix the shake at hwy speed.( Nothing ) so I have had to settle for a shaking truck , my wife doesn’t even like to ride in my truck which I bought brand new btw , and has had the shake since new ! Nothing 2016 gmc seirra.
I had that shake too in my 2015 . On mine it was a wheel out of round. Chevy couldn’t figure it out , I bought new wheels and it went right away. Of course GM won’t acknowledge the 6 speed tranny problems either, I had mine rebuilt at 60 k and again at 92k , 2 weeks out of warranty with almost 38 k miles left and I had to pay the $4800 . Now it’s clear why they dropped the warranty from 5/100 to 5/60
My 2016 Silverado with the 6L80 transmission is going into the shop next week to have the transmission rebuilt at 74,000 miles! I’ve taken great care to do my best to keep this transmission going strong, but I couldn’t do a thing about the crap torque converter self-destructing and taking the transmission out! This is completely unacceptable and the sad part is GM doesn’t give a sh!t! The shop that’s doing mine has 4 or 5 of these junker transmissions in every week and unfortunately mine is among them.
Which is why it is hard to find them on dealer lots. Stop trolling.
It’s hard because of there not being enough chips so please stop trolling acting like they are impossible to find because they are selling some crazy numbers of them thanks.
Your wrong there still selling.
Whatt?!, thought only EVs had stop sales. Must be the gallons of flammable liquid they carry..
I can’t help but think that all of the money Mary is pouring into electric vehicles has really taken gm quality backward on the other vehicles they build.
It’s a pity but maybe the lower “gm” is appropriate for the company these days……at least from a consumers point of view.
The board chose Mary because she is a financially conservative person who has no radical ambitions or dreams, just treats everything like a cash cow. They were hoping she was the safe choice vs say a dreamer or ambitions CEO. Right now their paying for it as it takes someone with ambition and foresight to advert these issues.
Except they’re also still investing heavily in the trucks. What other BS do you want to spill? Can you name a manufacturer that doesn’t have recalls or stop/sales? I’ll wait.
No I can’t name another who is dealing with this and the battery fire at the same time. If you can name another that is dealing with both I’ll wait.
Hyundai. Exact same battery fires, ABS modules catching on fire, Theta II engines blowing up left and right, $210 million NHTSA fine for failing to recall.
Check and mate.
Hyundai is not dealing with that right now so how exactly is that a check and mate? By the way it’s only 2 words it’s check mate not check and mate thanks.
You put someone in check and then mate them in chess. Hence the check and mate. Or checkmate. Good lord. You’re so confident yet so wrong.
Have you ever played chess? Ever I mean like either online or actual I ln person? Please tell me one person who says check and mate I will be waiting thanks.
SAM
Google exercise – only takes a few minutes and doesn’t take a genius
“The $1.13 billion recall: Hyundai to replace batteries in 82,000 electric cars due to fire risk”
“Hyundai recalls over 180,000 vehicles as electrical short blamed for vehicle fires”
Oh, so the only recalls that matter are the ones you just mentioned. Because other manufacturers have other issues, they don’t matter. Go away, troll.
Let’s see the bolt is recalled they don’t even have an answer for it yet the Silverado is also recalled. As far as Hyundai goes did any of there cars pose the threat they need to be 50 feet away from your own home or you should not park next to people? Isn’t there several other things going on with gm right now besides those? Shane just because you wanna suck the company off doesn’t mean other do.
The battery issue is with the batteries, which were built by LG. Not a GM failure, but LG’s. But go ahead, keep blaming the wrong company. While you are at it, are you going to blame GM if it gets a flat tire, rather than the nail you ran over?
Shane this article is about gm that is why people are discussing gm not “other” manufactures. I know this is a very hard concept to grasp since the website is called gm authority after all but just so you know for future reference we discuss gm here because that is what the article are about.
I know what the site is for. But all you people do is complain about GM as if the other manufacturers are flawless. News flash, they’re not.
I’m sorry you are upset Shane about what complete strangers say on the internet Shane but for future reference this website is called gm authority. Now I know how complicated that is for you so I will bring it down in “simple” terms that you can understand ok? What gm authority means is they write articles about gmc, chevrolet, Cadillac, and buick. You see that is the four car companies we discuss here. I’m sorry we don’t discuss all the other companies to your liking. I have an idea though how about you ask the people that run this website to change it to all car authority maybe that would suit your needs better.
Again, you’re being incredibly pedantic. I know what the site is. It actually doesn’t stop them from writing articles about other manufacturers, either. They’ve written about the new Bronco, Ranger redesign being tested, etc. Hell, they’ve even written about Ford recalls. But yes, I’m the stupid one that has to assume that just because the site’s name is GMAuthority, all discussion should be kept to GM only. Go away. I’m not upset you don’t discuss other companies, he’ll, others have talked about other companies in this thread. If you want to be ignorant and assume that these problems are exclusive to GM and no other company could reasonably have similar issues, when they do have similar issues, that’s on you. But, you probably think Trump won the election and that it was stolen from him.
Again Shane nobody said these issues are exclusive to gm again I get it you are upset it’s ok to express yourself. But again I will explain it in even simpler terms for you this time. Ok so there is a website called gm authority it so happens that is the website we are on right now ok? Are you following me so far? This article is about gm products so that is the reason we are talking about gm. You don’t need to throw a tantrum just because people are expressing there displeasure with gm. I get it you are a super fan boy that gets extremely emotional when someone says something bad about gm. Also nice try with the whole trump thing but I voted for Biden. That showed me how desperate you really are. 😘 take your psyche meds before you respond next time Shane.
Peter G, you are the only one here saying that discussion should be limited to GM, so go away.
To be clear, I’m not upset you alone refuse to talk about other companies in comparison to GM, in the proper context. If you want to be ignorant to reality, that’s on you.
Your not upset but yet you wrote me 3 different messages in a row lol. You sound panicked.
Nope. Just things I meant to say. You can’t exactly edit posts on this site.
Shane you should be really happy they wrote an article on the new tundra so now you can go there and complain a lot and raise your concerns 👍
Mary is pretty much single handedly destroying GM with the EV vehicle edict….She should have been ousted a long time ago. It’s pure insanity!! Guess Ford will be the only survivor of the Big 3 within about 10 years. The lady is INSANE!
Eric B:
I’m of two minds regarding Miss Barra:
On the one hand, I dislike her public ‘Non-statements’, and also the way she has abandoned GM Diesel Truck purchasers that have Exploding Bosch Oil-pumps – which then proceed to ruin the expensive engines. They’ll replace the oil pump but not the engine….
Since the issue is the Bosch design works fine when using German Low-Sulfur fuel oil – that is irrelevant in the USA due to the high-sulfur product commonly used here… GM’s engineering teams could not figure this out?
(Even though I have purchased 6 GM plug-in vehicles of the 7 EV’s I have owned, I question GM’s decision to eliminate the very fine, very safe VOLT. TOYOTA has in the past, and will in the future make plenty of profit with their plug-in ‘hybrid’ program. But that’s a story for another day).
On the other hand – presumably since LG will pay for the majority of the expense – I applaud the way she ‘has our back’ of GM Bolt EV and EUV purchasers.
There better be a solution soon – otherwise GM will be the laughingstock of the EV World just as FORD was with Pinto Fires.
In both cases – since GM has such unbelievably HUGE engineering teams – cannot they have at least a few people with a magnifying glass to Quality Inspect each finished sub assembly?
They tell me the Main Drive Battery is a rather important part of an electric car. One would hope they have been disciplined to look more carefully at their upcoming Ultium product used in so many future vehicles.
Difficult to take the ‘commentoriate’ here seriously when my thoughtful ‘fact – filled’ comments are down-voted, yet the dozens of silly fire jokes never are.
So you are upset you didn’t get the amount of upvotes you feel you deserve is that what I am hearing? Would you like me to up vote your comment? It’s very strange to me that you need validation from strangers on the internet over a comment you made. But don’t worry I’ll give you an upvote buddy. 😉
Anthony- You obviously have problems with Reading Comprehension.. I’m complaining about the Downvoting of serious comments.
I never down vote anyone who is just expressing a personal , possibly fact-based , opinion…
I’ve never asked anyone to upvote me.
It’s ok buddy you are emotional I gave you an upvote since you obviously need that validation from strangers. I hope my upvote will bring joy to your life today.
Now this, WTF man is GM… err gm falling apart at the seams?
Typical trash from a trash company
I’m still waiting for a fix for my 2019 Blazer. My car radio and guidance will stop working and then come on screaming loud and scare you to death, go blank for a period of time, freeze, stop delivering sound, and other craziness!!! But…. the dealership and GM “cant replicate the issue”. This has been an issue since November 2019 and yet GM has still failed to provide a fix. They fixed the 2021 models, which I would have thought would work for the earlier models but I was told no. Ridiculous!!!!!!!! Glad I spent all that money with GM. Once a fool, blame you, twice a fool, blame me! Never buying GM again!!
That’s exactly what both GMC and Chevrolet are telling me about my 2018s Yukon and Silverado. They can’t replicate the code! Then they say it’s fixed, get 50 feet and bam, same crap!
Troy and others:
I have been told this almost universal issue with the car radios is due to the fact that GM radios for the past 8 years or so cannot tolerate voltage dips – created by either an aged, or somewhat discharged 12 volt battery, or poor connections…. Not to be too technical here – but a simple 4 cent Diode and a 59 cent Capacitor in the design of the computerized radios would allow them to ‘ride through’ these transient voltage dips – and to not ‘lose’ the volume level, nor station selection – an issue I’m currently having with my 2014 ELR, due to its almost 8 year old 12 volt battery…. The voltage dips would not normally be a problem with the simple solution I propose across the board, but apparently GM’s electronics hundreds of engineers cannot figure this out….
Its pretty embarrassing when the same problem is happening on a majority of your vehicles…. Of course, the suggested solution is to clean all the connectors and buy brand new 12 volt batteries, but really, – the reason for a new battery purchase in the past has been that the car won’t start – not that the radio gets amnesia – especially when the fix is $0.63. Again – just as my previous comment here – GM’s HUGE engineering horde cannot figure this out?
🤣👍
Should be embarrassing that you have a 8 year old battery that is causing problems and your too cheap to replace it but will complain on a forum about it instead
Exactly
Again Rob – Along with Anthony, Dan and Grizzly, you have SERIOUS problems with Reading Comprehension. This is an issue affecting the majority of current GM products for sale, yet GM has obviously put this problem on the back burner….
I simply notice that this problem has also happened to me personally, probably mostly due to some slight corrosion on the 8 year old battery terminal, and also possibly due to its age.
I split the maintenance on my vehicles 50-50, and therefore, I already mentioned that I want to change the battery but seeing as I pay only half, I’ve been outvoted on putting too much money into an old vehicle…. In any event I mentioned the problem in my original comment just to VERIFY that this is a rather silly, trivial, and easily fixed problem when the radios were initially designed (I don’t care where).
I would suggest that the resolution of this problem COMPANY-VEHICLE-WIDE , will depend on whether any large amounts of monies are awarded on the Silverado Class-Action Lawsuit.. Nothing has transpired for years as to GM rectifying this – trivial but annoying – problem, and an expensive lawsuit going against GM will finally be sufficient to light a small fire under their collective cans.
If you can afford a Caddie you can afford a battery after 8 years.
Watch it you are making sense our friend bill howland doesn’t like that.
Sorry – If you think that you make sense and you think I don’t then I should leave here….
As Alan Sherman used to Joke “Good Advice Costs nothing and it is Worth the Price!” – there is plenty of that here.
In actuality, the overly-constipated here who do nothing else but take pot shots and criticize are the ones who are pretty pointless. To reiterate, they never excelled, let alone passed, any ‘Reading for Meaning’ education in their entire lives. I speak PLAIN ENGLISH, yet few here understand; that is the real embarrassment – of course such people you cannot embarrass since they are clueless as to what is happening.
I get good results by posting dealer reviews of my Service/Sales experience – and organizations like “Dealer Tracker” seem VERY INTERESTED in hearing fact-filled opinions of how car owners are treated and/or how an issue was handled. Owners of dealerships are also highly interested in how their ‘help’ are performing.
Just stop being so cheap bill buy the new battery. Let me guess you wear penny loafers to don’t you?
The issue is this: If a bona fide engineer with a proven track record is being criticized by a kindergartner – does this mean that the kindergartner is automatically correct?
As I stated it is impossible to embarrass some people… You guys do not understand what this article and comment is about…. namely defective radios and other parts on a SILVERADO.
Also by you taking personal pot shots repeatedly stating the same buffoonery over and over again – it is obvious to anyone reading this what is the real situation..
Of course, that is limited to those who can read.
Is gm building anything in September?
One has to wonder.
Yes they are making more chin diapers
Yeeeeesh what a face 👀😱
I have a 2021 Sierra. Already had an issue that resulted in a loaner for 2 weeks. I won’t be getting another GMC when the lease runs out. At least 3 design flaws that I have found so far. I have no problems with GMC until this year.
What GM needs to do, with Borge the Silverado and Yukon, is figure out to fix the Lifter problem that both of my Certified 2018 Silverado and Yukon; and according to the dealerships, is happening to several people. Which is why:
1 the lifters are apparently on a 2 week back order.
2 they have no loaners! It’s really causing a hard time for my family, as we now have both our vehicles in the shop, and having to pay for a rental!
Ive owned a GM truck since 1999. 1999 S10, 2000 Blazer, 2001 Silverado, 2004 Silverado, 2-2013 Silverado s, 2013 Silverado and now the 2018 Silverado and YukonDenali even! This is the absolute 1st time I’ve ever had a problem with any of them. I’ve paid good money to GM for years. I’d be happy for f they’d just take care of clearly a loyal customer! Or, I may have to get out of these two Lemons and go over to Toyota. They apparently go 100s of thousand miles!
Or just get a 2000s GM truck with low miles.
The GMT 800 trucks are the smartest pickups on the road.
That’s both not Borge. Sorry I was angry typing.
I had a lifter on #8 cyclinder wipe my camshaft in my 2018 Silverado… Thank God it was under warranty…. the dealership did give me a loaner but I had to fight with them to give me a truck loaner. They originally said “We don’t have any trucks to loan out right now, but we will rent you a Chevy Spark.”…. I flatly said “I didn’t buy a Chevy Spark, I bought a truck that I use daily to do “truck things”, so go look again, maybe take one of the new ones off your lot, I don’t care where you find one…. go get me a Ford F150 or a RAM , don’t care…I need a truck”….. in the end the Service Manager called me and said he “found” me a truck…..
Stan
So here’s a small funny update. Almost identical to yours. We got a vehicle. They tried to give me a minivan! Uh , 1NO and 2 I own 2 Big Ole V8 4×4 Trucks, that I pay lots of money for! You will not give me a mini van! They all of sudden found me a Ford MAX Expedition XLT! And as much as I a GM guy, I want talk crap about it. But, I might be up for trade to FORD since my GM vehicles are a waste of my previously mentioned “pay lots of money for” statement.
if they don’t have a loaner and its in your contract. kick and scream for them to pay for your rental. i have done this several time when i was told “They don’t have a rental available “
I’m lucky. I’ve 2017 Chevy Traverse since new with zero problems. Still ride like perfectly(like new) no electrical problem whatsoever.
When I was a newly-hired employee over forty-five years ago the hiring manager asked me if I had any qualms about waiting five weeks (first Monday of the New Year) to begin work. “No”, I replied over the phone. “Do you have any qualms with being laid-off commensurate and in-line with what would be considered low seniority?” “No”, I answered again, “No qualms”. The man congratulated me and said, “See you on Monday, January 5th at 1:30 PM in our main employee cafeteria.” In retrospect I’m glad he told me “main employee cafeteria” lest I try to barge into the Executive Dining Room with my fresh-faced, still wet behind the ears look. I don’t understand the difficulty in finding workers to staff those positions. What might they be hearing/thinking and do they have any qualms of their own?
ANOTHER GM JUNKBOX.
Gm used to make them no chip required didn’t have a chip no shortage of chips seems simple enough for
Welcome to the 21st century, wait til you find out about the fridges that have chips. In the real world, where climate change is a thing, chips are required to meet fuel emissions regulations (I have a strong feeling this year is going to be costly for GM, as they are highly unlikely to hit the standards and are going to have to pay exorbitantly because of it).
Shane who said climate change wasn’t a thing thanks.
Never said you did, but because climate change is real, vehicles need ways to lower emissions. This is done partly through the use of different computer systems, which the chips are required for. There is no way to meet the emissions regulations without them.
Shane please tell all the worthless politicians they are the worst when it comes to climate change all there private flights the insane amount of vehicles planes and everything else that travels with Air Force one. Funny to think the president and I mean any president we have had contributes to climate change more then anyone else lol.
I smell another JD Power Award! Oh nevermind just a flaming recall.
Well staffing shortages, 15$!an hour is not what it used to be.With Walmart and McDs paying 15 and many wharehouses paying 20$ now the temp wage will need to rise
As long as we’re ripping on manufacturer recalls don’t forget about the Takita Air Bag fiasco. They sure handled that in topical fashion. Instead of taking responsibility for it they file good ole bankruptcy. That sure was Nobel of them. Hold your heads high Takita you did proud for yourselves.
I bought a 2021 Chevy Silverado 1500 Diesel back in Nov 2020 by June 2021 truck stopped running died leaving me stranded in the desert heat- NEVER AGAIN will I buy GM products! GM customer service is the worst they do not respect the consumers!
Yes, more fires!
I have a 2021 gmc at4 1500. Only had four months already have 25000 miles on it no problems. Pulled 8000 pounds 1600 miles thourgh Colorado mountains no problem. Also had four other gm trucks hardly any problems and we use our trucks hard
Mary was Obama’s choice thru Ratner. Over her head. Going past Flint yesterday, at least 1,000 new gm pick up trucks in a field near I75. The gm logo speaks volumes. Come on Tundra. Toyota should build at hd
My 2021 GMC Sierra burned to the ground in my driveway five minutes after I got out of it
Let’s see, I now have a 2020 Bolt that might burn my house down and a new 2021 3500 HD truck that I can’t take delivery on because of a stop order ($113,000)…. I have nothing that assures me that GM gives a c$ap. And everything suggests I’m most likely going to have a couple of lemons because of unskilled labor….. this very well might be the straw for me, give me a reason to stay with Chevrolet!
Has anyone heard of an update on when this whole debacle is going to be fixed? Currently waiting on this to be completed so I can finally pick my new truck up