General Motors has issued a product safety recall for certain examples of the 2021 Chevy Traverse and 2021 Buick Enclave due to a problem related to the calibration of the airbag sensing diagnostic module.
The problem: affected vehicles may have received incorrect sensing diagnostic module calibration software during service by a dealer technician that may affect the timing or level of frontal airbag deployment in certain crashes. It is unclear how these vehicles received the incorrect sensing module software.
The hazards: GM did not outline any specific hazards this problem presents, however an airbag that deploys on a delay or does not deploy properly could present obvious safety risks in the event of a crash. Customers with affected vehicles will therefore want to ensure this recall is addressed.
The fix: dealers will update sensing diagnostic module calibration software to the correct one. These repairs will be performed at no cost to the vehicle owner.
Affected components: airbag, airbag sensing diagnostic module software.
Number of affected vehicles: it’s currently not clear how many Chevy Traverse and Buick Enclave models received incorrect sensing diagnostic module calibration software.
Next steps: GM will likely notify owners of affected vehicles and instruct them to reach out to their dealer to make a service appointment. Owners of affected vehicles with further questions or concerns can also reach out to Chevy and Buick directly using the contact information included below. Dealers may not sell vehicles affected by this condition until the problem has been remedied.
- GM recall number: N212340220
- Chevy Customer Service: 1-800-222-1020
- Buick Customer Service: 1-877-248-2080