As GM Authority has covered previously, General Motors has issued a recall for all Chevy Bolt EV and Bolt EUV models due to a fire risk related to a battery pack manufacturing defect. Along with this recall, General Motors has also instructed owners on best practices to avoid a potential fire. However, according to one recent report, roughly a third of Chevy Bolt EV owners are choosing not to follow GM’s fire safety instructions.
According to a recent post from Kelley Blue Book, which cites a report from battery monitoring service Recurrent, 30 percent of Chevy Bolt EV owners are failing to heed GM’s guidelines per the latest battery pack recall.
To recap, General Motors announced last month that all Chevy Bolt EV and Bolt EUV models would be recalled following an internal investigation into the manufacturing processes at GM’s battery cell supplier, LG Chem. As a result of this investigation, GM concluded that all Chevy Bolt EV and EUV models were eligible to receive new battery packs, as the old battery packs contained defective battery modules believed to be the cause of more than a dozen fires.
These fires are believed to be responsible for the destruction of several homes and at least two injuries, per the Kelley Blue Book report. In response, General Motors has advised Chevy Bolt EV and Bolt EUV owners to refrain from charging their vehicle above 90 percent, while also avoiding depleting the batteries below 70 miles of range. What’s more, customers are advised against charging their vehicle indoors overnight, and to park their vehicle outside immediately following charging.
However, according to the recent Recurrent report, roughly 30 percent of Chevy Bolt EV owners continue to charge their vehicle over 90 percent or deplete the batteries below 70 miles of range. The Recurrent report is based on battery monitoring of 1,000 Chevy Bolt EV vehicles subscribed to the Recurrent service.
However, as Kelley Blue Book points out, this is not necessarily the result of blatant disregard for the recall advice. Some owners may simply be unaware of the new guidelines, while others may need a full charge in order to commute.
“Newer Chevy Bolt owners need to pay attention to this recall now,” said the CEO of Recurrent, Scott Case. “One hundred thousand batteries can’t get replaced overnight given supply-chain woes and high demand for new EVs, so this will take some time.”