The problem: affected vehicles, which range from the 2020 to 2022 model years, may have roof rail airbags that were not installed correctly at the factory. The roof rail airbags may have been installed partially twisted between two of the attachment points, which would prevent the airbag from deploying in the event of a crash. This problem can exist with either the left or right side roof rail airbag systems.
The hazards: if the roof rail airbag does not deploy correctly in the event of a crash, there will be an increased risk of injury to vehicle occupants.
The fix: GM dealers will inspect both the left-side and right-side roof rail airbag systems and correct the installation if necessary. These repairs will be performed at no cost to the vehicle owner.
Affected components: left and/or right side roof rail airbags.
- 2020 Cadillac CT4
- 2021 Cadillac CT4
- 2022 Cadillac CT4
- 2020 Cadillac CT5
- 2021 Cadillac CT5
- 2022 Cadillac CT5
Number of affected vehicles: it’s not clear how many Cadillac CT4 and CT5 vehicles are affected by this problem.
Owners should: owners of affected vehicles can wait for GM to reach out to them, at which point they’ll be instructed to make an appointment with a dealership. If owners are unsure whether or not their vehicle is affected by this recall action, they can visit my.gm.com/recalls and type in their VIN to see any open recalls that may be active on it. Affected owners can also reach out to Cadillac directly using the contact information included below.
- GM recall number: N212322780
- Cadillac Customer Service: 1-800-333-4223