General Motors produced the Cadillac SRX for two generations between the 2004 and 2016 model years, offering three rows of seating with the first generation, and two rows of seating with the second generation. Now, the 2012 Cadillac SRX from the second-gen nameplate has been identified as one model likely develop paint issues.
Per a recently analysis from non-profit consumer organization Consumer Reports, the Cadillac SRX is one of the top 10 models produced in the last 10 years to develop paint issues over the course of its lifespan. The determination was made via an analysis of Consumer Reports reliability data.
The 2012 Cadillac SRX isn’t the only General Motors model likely to develop paint issues, according to Consumer Reports. The recent analysis also identified the 2014 Chevy Tahoe and 2014 GMC Yukon, as well as the 2013 Chevy Avalanche as further three models likely to develop paint issues. The model years here are particularly interesting, as all four of these GM vehicles were produced in roughly the same timeframe.
Looking over the Consumer Reports reliability score for the 2012 Cadillac SRX, the organization rates the luxury crossover SUV with three out of five for overall reliability, and two out of five in owner satisfaction. Additional common trouble spots include the drive system and the trim. According to owners, the 2012 Cadillac SRX is also prone to air or water leaks.
“Water in the trunk area, casing [sic] the power lift gate hydraulic motor to fail,” writes one Cadillac SRX owner.
“Water leaked into the passenger compartment, it was a defective part that was not covered under warranty,” writes another. “They had a recall but unfortunately for me it had expired, had to pay $450 to get it fixed.”
The 2012 Cadillac SRX is equipped with the naturally aspirated 3.6L V6 LFX gasoline engine, rated at 308 horsepower at 6,800 rpm and 265 pound-feet of torque at 2,400 rpm. The engine connects to a six-speed automatic transmission, with both front-wheel drive and all-wheel drive offered to put it to the ground.
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Comments
Surprise.
My biggest issue was the CUE touchscreen cracking. On 2015 SRX. Don’t use dealership they quoted $1200. I went to a local shop specializing in electronics and $275.
I can see why the ‘ new hip management ‘ ( in their dreams ) , dropped the slogan .
‘ The American Standard Of The World ‘.
What type did they replace you with?
If your referring to me ‘ Ann Ette ‘, I am not ,or ever was an employee of GM ,or Cadillac Motor Car Division.
They would not be DEAD last in the luxury market ,if I where .
Looks like paint vendor has egg on their face. Don’t always select lowest cost paint vendor. Ford did this many years ago and it bit them in the aXX.
If the new gm wants to succeed and grow it should offer warranty consideration on items like this for relatively newer vehicles after the initial warranty period. Toyota did this for me on a vendor sourced item a couple of years outside their initial warranty period.
Each GM vehicle that makes the list of bad paint gets its own story? That’s just lazy reporting.
I’ve have been a GM owner since my first new car a 61 impala .
Ina addition to the Chevrolet’s as well as other G M cars I’ve owned 24 Cadillacs .
They have cheapened the cars and thief name year over year!
Cadillac used to be called the standard of excellence. Now they are no better and sometimes not as good! Had some very bad experiences with our 2014 SRX and even though I proved the dealer here in Florida was at fault their exutive office dragged the resolution out for months at a time.
G.M. in general is not bolstering their brands calling Chevrolet chevy’s in most of their advertising and now using small gm letters.
General Motors is certainly not the commuted company it used to be
Great comment & I have ,or family have had 17 Cadillacs…..my earliest memories as a child was being in a great 59 white convertible.
GM was a giant ,surpassing them all.
They did it all through depression ,war ,recession , Cold War , Union strife.
Now they cannot even do paint !
They don’t hire people who understand the brands ,or have any sense if history ,personality ,or class .
Its Chevrolet ,not the slang .
The paint on my older Cadillacs are great .
How can they go backward ?
I and everyone I know have had ENOUGH .
They offer nothing ; not even respect .
When & if Cadillac goes under. it will be because of self destruction
They used to do 20 plus colors well ,without computers , or tooling like today !
So this is why the Lyriq ,will only offer black & silver !
That’s all they can do right .
Good thing gm does not build boats. They would either catch on fire or sink due to leaks.
They leave most of the catching on fire to Ford and Tesla.
hello my 2013 srx also had paint problems, pearl white, any aluminum panel the paint peeled off , the hood roof etc. after 4 yrs not happy ,its ok car is gone!
Huh, I guess the fact that everyone was having trouble with defective headlights that fill with water was not enough of a problem, now I have to worry about my paint going to heck? Or water leaking onto the drivers and passenger floorboard because of a clogged tube. How about the recall I just got for a stabilizer on my rear end where they tell me that my car is dangerous and I should not drive it, but they do not have a fix for it yet? Damn, I guess I better go out and buy myself another GM product.
Had 2 SRX’s. Bought them because I didn’t want to deal with mechanical headaches at my age. Bad mistake, between the 2 of them I had more issues than all my other vehicles combined. I understand “stuff happens” but stand behind the product and make it right instead of telling me “sorry for your luck”. Timing chains, rear axle, heated seats, brakes, etc.
What years were your srx?
My 2014 SRX needed a drive shaft that was not covered under warranty, how many times have you guys replace the drive shaft. Also the front of my hood is peeling, they will not admit to the problem but how does a aluminum Hood rust, I’ll tell you why because it’s poor application error and they would not admit to it nor fix it, I’m really pissed
i paid extra for the white pearl paint now the front of the hood lifts up when it rains not a happy camper car has only 24000 miles all kept in excellent condition