For this study, CR tracked the ten newer model-year vehicles that it has received the most owner complaints on regarding the air conditioning system. The 2013-2015 model year Buick Enclave had the third-highest amount of owner complaints regarding the air conditioning system, with the majority of A/C issues usually cropping up between 61,000 miles and 102,000 miles. CR did not say how many owner complaints it had received regarding the 2013-2015 Buick Enclave’s A/C system.
CR says the majority of the vehicles included in this ranking experienced a “significant failure,” of the A/C system at some point. The publication also said the likelihood of problems occurring in these vehicles ranged from 1 in 10 to 1 in 5, so every vehicle included in this study seems to have a frail factory A/C system.
The publication’s chief mechanic, John Ibbotson, said A/C problems can prove troublesome, as drivers typically only realize there’s a problem with the A/C when they go to use it on a hot day. They are also usually quite pricy to fix on most late model year vehicles.
“Air conditioning problems range from easy to repair to requiring significant trouble-shooting and skill to fix,” explains Ibbotson. “Drivers naturally dread AC problems because they invariably happen when you most want the cool air, and the costs to repair can easily top $1,000. But some problems, if caught early enough, don’t cost nearly that much.”
The 2014 and 2015 model year Chevy Traverse, which shares the GM Lambda platform and an abundance of other parts with the 2013-2015 Enclave, was also included in this CR ranking. The Chevy Traverse fared slightly worse than the Enclave, though, winding up third overall in the ranking.