General Motors has issued a service update for certain examples of the 2021 GMC Canyon mid-size pickup over an issue related to the Monroney labels, otherwise known as window stickers.
The problem: affected vehicles were delivered with a Monroney label that incorrectly states the vehicle’s Environmental Protection Agency fuel economy rating. In addition, the tire and loading information label may incorrectly state the vehicle loading specifications.
The hazards: while this problem does not pose any sort of safety hazard to drivers or vehicle occupants, customers could be misled into believing the vehicle is more or less efficient than it actually is if the incorrect fuel economy rating is listed on the Monroney label. They also may be misled with regard to the vehicle loading specifications if this info is incorrect on the tire and loading information label.
The fix: dealers will be instructed to replace the Monroney label on affected vehicles. Dealers will also install a “Cargo Carrying Capacity Reduce” label at the same time. Replacement stickers were mailed out to dealerships on June 19, 2021. This service update involves vehicles still in dealership inventory only and is set to expire on July 31, 2022.
Affected components: Monroney label, tire and loading information label.
Affected vehicles:
- 2021 GMC Canyon
Number of affected vehicles: GM has not said how many GMC Canyon trucks are affected by this particular problem. All vehicles are still in dealer inventory, however, so there are likely only a small number of vehicles affected.
Owners should: dealerships will be instructed to replace the Monroney labels on affected vehicles. As mentioned previously, this service update includes vehicles in dealership inventory only. The service update will expire on July 31, 2022.
Contacts:
- GM service bulletin number: N212340732
- GMC Customer Service: 1-877-248-2080
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Comments
“This service update involves vehicles still in dealership inventory only”
Well, that shouldn’t be more than a handful in total.
And yet a full week later, the dealership I’m trying to buy one from still hasn’t gotten the labels from GM… Unless they are delivering them by bicycle, something doesnt add up.
I’m having the same issue , what dealership?