The problem: GM has issued a voluntary product emissions recall for affected vehicles as they may have been delivered with a Vehicle Emissions Contact Information (VECI) label. The VECI labels used may not contain the correct On-Board Diagnostic system identifier.
The hazards: if the vehicle is shipped with a VECI label that indicates the wrong OBD port style, users may not know which OBD port the vehicle is compatible with. The OBD port is used for various vehicle diagnostics and allows mechanics to read error codes and receive other information related to the vehicle subsystems.
The fix: GM will mail new labels with the correct OBD port style listed on them to owners of affected vehicles. Installation instructions will also be mailed to customers at this time. Customers can either install the label themselves or take it to a dealership for installation free of charge.
Affected components: VECI label.
Number of affected vehicles: GM has not said how many vehicles are affected by this emissions-related issue. All vehicles affected by this problem are located in Canada.
Next steps: owners of affected vehicles will receive a replacement VECI label in the mail. At this point, they can choose to either install the VECI label themselves or take it to a dealership for installation. Affected owners can also reach out to Chevy or GMC directly with any questions or concerns they may have using the contact information included below.
- GM Product Emissions Recall Number: N212336951
- Chevrolet Customer Service: 1-800-222-1020
- GMC Customer Service: 1-800-462-8782
- NR Canada: 1-855-525-9293