General Motors has issued a service update to install the Monroney labels (otherwise known as a window sticker) on certain examples of the 2021 model year GMC Sierra and Chevy Silverado full-size pickup trucks.
The problem: affected pickup trucks were not shipped from the production facility with a Monroney label, as they were not available at the time of vehicle shipment. It is not clear why the Monroney label for affected trucks was not available for install at the factory.
The hazards: this problem does not pose any kind of safety risk to vehicle occupants, however dealerships and customers will likely find it preferable for the Monroney sticker to be affixed to the vehicle while it is being displayed in the showroom or on the dealer lot.
The fix: dealerships will be instructed to print out and install the Monroney labels on affected trucks. This service update only involves vehicles in dealership inventory, obviously, as the Monroney sticker is typically removed prior to delivery to the customer.
Affected components: Monroney sticker.
Owners should: GM will not need to notify owners of affected 2021 Chevy Silverado 1500 and GMC Sierra 1500 pickup trucks, as this service update only involves vehicles in dealership inventory. Regardless, any affected parties can still reach out to GM with questions regarding this service update using the contact information and relevant GM recall number listed below. This service update was first issued in April 2021 and will expire on April 30th, 2021.
- GM recall number: N212331980
- Chevrolet Customer Service: 1-800-222-1020
- GMC Customer Service: 1-800-462-8782