General Motors has issued a service update for the 2021 Cadillac Escalade full-size luxury SUV due to a problem relating to the Super Cruise semi-autonomous driver assistance system. Super Cruise allows the Cadillac Escalade to maintain its lane – and, on this vehicle, to change lanes – without being steered by the driver. However, GM makes it clear that the driver must continue to pay attention to the road at all times.
The problem: in affected vehicles, customers may notice that a new Super Cruise map can’t get loaded onto the vehicle, and the Super Cruise system may become inoperable.
The hazards: while this issue does not present a specific hazard, it is clearly undesirable for the system not to work.
The fix: in this case, there are in fact two fixes. Either the dealer will reprogram the vehicle’s Automated Driving Mapping Module (AMM) or this work will be done through over-the-air (OTA) programming.
Affected component: Automated Driving Mapping Module.
Affected vehicle: 2021 Cadillac Escalade.
Next steps: dealers will check all 2021 Cadillac Escalade models in their inventories, and customer vehicles which return to the dealership for any reason. The bulletin will expire at the end of the involved vehicle’s New Vehicle Limited Warranty period.
- General Motors service update number: N202325461
- Cadillac U.S. vehicle help number: 1-800-333-4223 (8 am to 9 pm EST every day except Sundays)
This is the second technical issue reported for the all-new fifth-generation Cadillac Escalade in recent days. On March 28th, we reported on a product emissions recall for certain examples of the vehicle equipped with the available factory performance air intake system.
The Cadillac Escalade rides on GM’s T1 platform and is assembled at the GM Arlington plant in Arlington, Texas. The long-wheelbase Cadillac Escalade ESV is 15 inches longer, with a total vehicle length of 226.9 inches.
Both models are fitted with either a 6.2L V8 L87 gasoline engine from the Ecotec3 family, rated at 420 horsepower and 460 pound-feet of torque, or the 3.0L I6 LM2 turbodiesel Duramax motor, which produces 277 horsepower and the same 460 pound-feet of torque. Each engine is paired with the GM Hydra-Matic 10L80 10-speed automatic transmission.
The Cadillac Escalade is priced to start at $77,490, including the $1,295 destination charge, for the regular-wheelbase rear-wheel-drive vehicle in the base Luxury trim level with either of the engines mentioned above.