A new partnership with a cloud-based emergency response platform called RapidDeploy will allow OnStar to send real-time crash notifications to 911 call centers in California.
The General Motors subsidiary will now supply every California 9-1-1 center with real-time data using its own internal Automatic Crash Response notifications. Operators at these call centers will be able to easily access the crash data via RapidDeploy’s RadiusPlus emergency services map screen. This will allow operators to view crash data without having to rely on verbal relay of the information, enabling them to relay critical information about the crash to first responders.
“Integrating OnStar’s Automatic Crash Response notifications directly with RapidDeploy’s mapping software can provide first responders with critical information about a vehicle accident and injury severity prediction mere seconds after it has taken place,” said senior manager of OnStar Emergency Services, Catherine Bishop. “This partnership helps to facilitate the appropriate resources being dispatched to the crash site while enhancing patient care and transport decisions to improve outcomes during the ‘golden hour’. Sending the right help to the right location, with the right priority is key to saving lives.”
OnStar’s Automatic Crash Response technology can provide operators with the location of the accident, the make and model of the vehicle and whether there is a high probability of severe injury, among other critical details. The technology can also determine if a vehicle involved in a crash is electric or being operated by an automated driving system. The company says it responds to more than 3,500 cases of Automatic Crash Response notifications per month in the United States, including about 200 in California alone.
“California is continuing to set the bar with innovation in Public Safety and emergency response,” said Budge Currier, California’s 9-1-1 emergency communications branch manager. “With the addition of OnStar vehicle crash data, first responders can receive potentially life-saving information in real-time to be more prepared than ever.”
OnStar comes standard in the vast majority of GM vehicles sold in the United States. GM says there are over 20 million OnStar connected vehicles currently on the road in 47 different countries across the globe, giving it the upper hand as some of its auto industry rivals begin to introduce their own connected vehicle technology.