General Motors has issued a non-compliance recall for certain examples of the 2017 and 2018 model year Chevy Silverado HD and GMC Sierra HD, which may have left the factory equipped with faulty seatbelt retractor assemblies.
The problem: affected vehicles may be equipped with driver’s and front passenger’s side seatbelt retractor assemblies that were built with different torsion bars than required.
The hazards: because the seatbelt retractor design was not the same as the ones that were used during federal compliance testing, affected vehicles fail to conform to Federal Motor Vehicle Safety Standards. Additionally, the seatbelt retractors may not perform as intended in certain frontal crashes, increasing the risk of injury in the event of an accident.
The fix: dealers will replace affected seatbelt retractor assembles with one containing the correct torsion bar. These repairs will be performed at no cost to the vehicle owner.
Affected components: front driver’s and passenger’s side seatbelt retractor assemblies.
Next steps: GM will notify owners of affected vehicles and instruct them to make an appointment with their dealer. GM vehicle owners can also visit my.gm.com/recalls and type in their VIN to see any open recalls or other actions that may be active on their vehicle, or reach out to Chevy or GMC directly using the contact information below. Vehicles involved in this recall were placed on a stop delivery as of November 12th, 2020, but seeing as these vehicles are from the 2017 and 2018 model years, it is unlikely there are very many left on dealership lots.
- GM recall number: N202323021
- Chevrolet Customer Service: 1-800-222-1020
- GMC Customer Service: 1-800-462-8782