General Motors has issued a service bulletin for the 2020 and 2021 model-year Chevy Trax, equipped with the Redline Edition package, over missing AWD tailgate badges.
The problem: vehicles involved in this service bulletin left the factory without an AWD nameplate affixed to the right-hand side of the tailgate.
The hazards: this problem does not pose a safety hazard or reliability risk, however some customers may find it preferable to have the AWD badge installed on the vehicle for cosmetic reasons.
The fix: dealers are instructed to install the AWD nameplate on the right-hand side of the tailgate.
- 2020 Chevy Trax with Redline Edition package
- 2021 Chevy Trax with Redline Edition package
- AWD nameplate (missing)
Owners should: this service update should be performed on vehicles that are in dealer inventory only, so no action should be required from customers/owners of affected vehicles. GM’s service bulletin also indicates that only vehicles in dealership inventory are involved in this service update. The service update will expire on February 28th, 2022, after which point vehicles affected by this particular issue will not be repaired.
- GM Service Bulletin number: A202321370
- Chevrolet Customer Service: 1-800-222-1020
This service bulletin affected Chevy Trax models equipped with the Redline Edition package only. The package for the Chevy Trax includes 18-inch black finish aluminum wheels with red accent stripes, black mirror caps, black grille with a black surround, front and rear black bowties, black beltline moldings and a black Trax badge with a red outline. The AWD badge on Redline models, which was not affixed to vehicles affected by this service update, is also black with a red outline.
The Redline Edition Package costs $1,350 to equip on a 2020 Chevy Trax, $995 on a 2021 Trax, and is only available with the LT trim level.