The publication asked owners of one to three-year-old cars, trucks, crossovers and SUVs to rate how satisfied they were with several aspects of their vehicle, including comfort, driving, and ease of use when it comes to in-car electronics. It then used these responses to calculate a predicted owner satisfaction score for current model year vehicles, ranking the vehicles based on these scores.
The only General Motors vehicle that was ranked among the least satisfying vehicles to drive by CR was the Chevy Trax subcompact crossover. The publication did not share the feedback that its users provided on the Trax, so it’s not entirely clear what they didn’t find satisfying about driving the vehicle.
While the Trax was the only GM vehicle that was ranked among the least satisfying to drive, it noticed a trend of complaints regarding the value of the Chevy Blazer. Additionally, some customers complained about the seat comfort in the Chevy Bolt EV hatchback.
CR reached out to General Motors to see if they wanted to comment on these reported issues. A company spokesman responded with the following statement:
“Regarding the Chevrolet Bolt seats, we have made updates for 2020MY which we expect will improve seating comfort for owners. Regarding the Chevrolet Blazer pricing, it’s important to note that one-third of customers are buying the RS trim, which starts at $41,995. This demonstrates that customers appreciate the Blazer’s combination of design, technology, and value.”
Other vehicles that were ranked among the least satisfying to drive by CR survey respondents include the Mazda CX-3, Nissan Kicks, Jeep Compass, Ford EcoSport, Toyota CH-R and Nissan Pathfinder. Some of the most satisfying vehicles to drive include the Tesla Model 3, S, X and Y, Kia Telluride, Toyota Prius and Jeep Gladiator.