The Chevy Tahoe full-size SUV topped its segment in the recent 2021 J.D. Power Vehicle Dependability Study.
The J.D. Power Vehicle Dependability Study measures the number of problems experienced during the past 12 months by original owners of three-year-old vehicles. It then uses this data to rank automakers and vehicle models based on their dependability, with a lower score reflecting superior reliability. The study covers 177 specific problems grouped into eight major vehicle categories ranging from in-car entertainment to engine/transmission, driving experience and seating, among others.
The Chevy Tahoe topped the ‘Large SUV’ segment in the 2021 J.D. Power Vehicle Dependability Study, but that wasn’t the only bit of good news for GM to come from this survey. The second most dependable vehicle in the Large SUV segment, according to J.D. Power, is the closely related Chevy Suburban, while the GMC Yukon trails its Chevy stablemates in third. That means GM’s full-size SUVs were deemed more dependable than any other full-size SUV, including key rivals like the Ford Explorer and Toyota Sequoia.
GM will be happy to see its full-size SUVs perform well in this study, as many large crossover and SUV models posted less-than-stellar results compared to sedans and hatchbacks, J.D. Power says. While cars averaged 111 problems per 100 vehicles, SUVs averaged 122 problems. This is despite the fact that crossovers and SUVs are major profit generators for much of the industry at the moment – particularly domestic automakers like GM and Ford.
“Given that trucks and SUVs currently account for approximately 80% of retail sales each month, it’s important for automakers to address problem areas in these two segments to achieve a similar level of dependability as for cars,” J.D Power said in a statement.
The Chevy brand itself was also ranked above average in this study. J.D. Power assigns each brand a ‘PP100’ score for the Vehicle Dependability Study, which represents the average number of problems experienced with a brand’s products per 100 vehicles on the road. Chevy’s PP100 score of 115 put it above the industry average of 121. GMC, meanwhile, posted a below-average score of 143 problems per 100 vehicles.