The Buick Envision was the top-rated compact SUV in the 2021 J.D. Power Vehicle Dependability Study.
The J.D. Power Vehicle Dependability Study measures the number of problems per 100 vehicles experienced during the past 12 months by original owners of three-year-old vehicles, assigning them a related ‘PP100’ score. It then uses this data to rank automakers and vehicle models based on their dependability, with a lower score reflecting superior reliability. The study covers 177 specific problems grouped into eight major vehicle categories ranging from in-car entertainment to engine/transmission, driving experience and seating, among others.
The Buick Envision topped the ‘Compact SUV’ segment in the 2021 J.D. Power Vehicle Dependability Study, finishing ahead of the Toyota RAV4 in second and the Subaru Forester in third. This study would have measured the dependability of the previous-generation Buick Envision, as it is based on survey data from owners of three-year-old vehicles. The first-generation Buick Envision, introduced for the 2016 model year, rides on the GM D2 platform and was offered with a 2.5L LCV I4 as the base engine and a more powerful turbocharged 2.0L LTG I4 as an option.
By comparison, the second-generation 2021 Buick Envision, which debuted last May, rides on the newer GM E2 platform, which it shares with the Cadillac XT4. A turbocharged 2.0L LSY I4 engine comes standard and is mated to the GM nine-speed automatic transmission. Like the first-gen model, the new Envision will be produced solely at SAIC-GM Jinqiao South plant just outside of Shanghai, China.
GM will want to pay close attention to how the Envision’s technology performs if it wants it to stay at the top of the Compact SUV segment in future iterations of this study. According to J.D. Power, many of today’s vehicle problems are related to poorly functioning/buggy technology rather than engine, transmission or drivetrain-related issues. Poorly functioning tech not only affects its performance in this study, the industry watchdog says, but can also affect an automaker’s overall view of the vehicle and their likelihood they will return to the brand.