General Motors has issued a customer satisfaction recall for the 2021 model year GMC Acadia due an issue related to the steering wheel airbag circuitry.
The problem: certain 2021 GMC Acadia crossovers left the factory equipped with an incorrect steering wheel airbag. In affected vehicles, the steering wheel airbag coil does not contain the necessary circuitry to power the optional heated steering wheel.
The hazards: the heated steering wheel functionality will not work if the vehicle is fitted with the incorrect steering wheel airbag. This issue does not affect the airbag’s ability to engage in the event of a collision. This is not a safety recall but rather a voluntary customer satisfaction recall, so the problem cannot pose a safety risk to the driver. As such, the National Highway Traffic Safety Administration has not issued a safety recall over this issue.
The fix: GM dealers will be instructed to replace the airbag coil with one capable of powering the heated steering wheel. These repairs will be performed at no cost to the vehicle owner.
Affected component: steering wheel airbag, steering wheel airbag circuitry.
- 2021 GMC Acadia (equipped with optional heated steering wheel)
Owners should: General Motors will notify owners of affected vehicles and instruct them to make an appointment with their dealer. If owners are unsure whether or not their vehicle is affected by this recall, they can visit my.gm.com/
- General Motors recall number: N202322140
- GMC customer service: 1-800-462-8782