Cadillac Dealerships Preparing For EV Sales And Service
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As Cadillac gears up to introduce a wealth of brand-new all-electric models, Cadillac dealerships will begin upgrading for EV sales and servicing as early as next month.
According to a recent post from Automotive News, Cadillac dealerships around the country are working with facility management provider ABM to assess the cost of upgrades needed to sell and service all-electric vehicles. ABM is working with each dealer on a case-by-case basis to accurately gauge what is needed.
“There’s an entire infrastructure, an entire ecosystem, and it’s different dealer to dealer,” said vice president of Cadillac North America, Mahmoud Samara. “That’s why we have required that every Cadillac dealer go through this assessment and more importantly, offer them the turnkey solution.”
Cadillac will cover the cost of the ABM assessment, after which dealers can continue to work with ABM during the upgrade process, or tap another service provider, if desired.
In order to sell and service the new EVs, Cadillac dealerships will be required to install on-site vehicle charging stations, new tooling and service upgrades, cosmetic enhancements, and provide new training to sales and service staff.
On average, Cadillac dealerships will be required to shell out roughly $200,000 to complete the necessary upgrades. Alternatively, dealers who choose not to update for EV sales and service are offered a buyout package between $300,000 and $500,000. It’s estimated that a fifth of Cadillac’s 882 dealers chose the buyout route over upgrading.
Samara says that the ABM assessments are expected to be completed by the end of Q2, well ahead of the arrival of the Cadillac Lyriq early next year. The Lyriq will be sold for the 2023 model year, with production taking place at the Detroit-Hamtramck facility in Michigan.
“We’re moving super fast,” Samara said. “Our goal is to have actions speak louder than words.”
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This post was created in collaboration with our sister publication, Cadillac Society.
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Live to dream, a Cadillac sports luxury convertible coupe that shares most of the guts of the 2022 GMC Hummer EV meaning the Caddy will be capable of 0-60 in under 3 seconds and top speed of near 200 mph.
You mean like a Tesla?
No, not like a Tesla. It will be much better since you can drive in luxury. Besides, going faster is not why people buy cars. Only racers do, and most of them pay to build the fastest they can get.
Button tufted seats AIN’T comin back. Those days are as dead as a covid denier.
You don’t seem to understand luxury OR electric cars because you’ve never driven an EV.
Silence IS luxury, not gas clatter.
Just an fyi, that guy has posted for many years and given every indication of genuine EV support.
Besides that, the way PCR testing has been used and reported, it’s garbage.
Exactly. Raymond is an EV fanatic. The fact that this Nunya trollster thinks otherwise says all you need to know about the guy. What a loser, picking fights with every commenter he disagrees with.
Wonder who that one single person who continuously upvotes his comments is…hmmm…
Sadism is a sport. Angry ICE fans staring into the abyss of unenjoyable electric cars 🙂 I love it.
I am waiting to buy the 2023 Cadillac Lyriq for my wife. I prefer an electric Cadillac sedan, and will wait for it.
Try a Tesla Model X before you buy a Lyriq. It’s the Faberge Egg of the EV world.
Lol, what are you here for, exactly? Head on over to Teslarati bud, that’s the website for you.
I’m already there 🙂 I’m just here for research 🙂
My pops is in the same situation. They leased an XT6 Platinum to wait for this to come out. Hope it delivers.
If it’s not electric it’s not luxury.
You have NEVER driven a Cadillac! I have driven a 1972 Eldorado and it was wonderful! My uncle had a white 1957 Convertible Fleetwood with the winged tail lights.
Yes I have. And my Spark EV was quieter.
How is gas noise luxurious?
How does a Spark owner have any clue what luxury is?
Good point. All the other cars I drove are lies.
You mean the ones you never listed, I’d assume.
That’s right. The ones I never listed. Because to you, if one owns only a Spark EV and doesn’t drop any other names, one doesn’t know luxury. But you, with your brand name dropping, know oh, SO much about luxury.
Have you ever driven a Spark EV? It’s the basis of luxury.
A quiet electric motor in a lightweight body with lightweight steering that smokes most other cars off the line.
Cosmetic fluff you add on top of that to make it a full luxury car. But you can’t start with a foundation built on a gas engine you hear or smell.
Plugging in at home, not having to stand at a gas pump near android users. THAT’s luxury.
Haha, wow. Okay bud, time to give mom her phone back.
I agree with you totally that silence is definitely one of the most desirable features of luxury cars…that’s why I think EVs will make terrific luxury cars. That being said…your Spark is no luxury car lmao. Please, dude.
Power off the line…nice…lightweight body…eh….now you’re fading.
The essence of a good luxury car imho is threefold: emotional and beautiful exterior and interior design with cutting edge technology, a diverse blend of wood, metal, leather and glass, and a purpose-built luxury chassis.
Your Spark has none of those.
Look at a Mercedes S580…a perfect example of a luxury car. A rigid, substantial chassis that is solid as a rock. Sweeping, elegant design both inside and out. A perfect blend of high-quality materials, especially the wood and metal. And class-leading technology. That’s a luxury car.
I think EV’s can be all that, and more…but your Spark ain’t it, dude. Hate to be the bearer of reality. What powers a luxury car isn’t as important as you think, but even so, I think electric power is even better for luxury than ICE.
I agree with all that except the weight.
Solid is not the same as heavy. A car should not fight corners or rub off it’s rubber accommodating them. A car can be very light and be luxurious because lightness is elegance if the suspension reacts to it like a ballet partner lifting her into the air.
A fat bloated car is like a fat bloated ballerina. Solid, but not elegant.
But for $139 a month lease, you’re not going to get that car. You’re going to get a Spark EV with an amazing smooth driving experience with junk seats. At least it didn’t squeak and rattle or need repairs like my Bolt does.
Speaking of repairs, that Benz needs quite a few. And maintenance. Going to a dealer is NOT luxury. My Spark EV never took me to the dealer.
Sales people will have to demo PLUGSHARE on showroom TVs or sales computers AND on their phones since GM won’t integrate the station finder app into the car’s touch screen. Customer will NOT like using the clunky Cadillac app to find stations without enough ratings to know if it’s working or open or costs money or is free or is fast or slow before going.
Sales people will have to explain to customers that 90% of the time they can plug into a 5 mile per hour 110v wall outlet at home requiring NO charging station installation when they get home and 10 hours later they can have 50 miles added to the battery, enough for most commutes.
Customers will need to be told home charging is equivalent to 50 cents per gallon or 30 miles of range without overloading their home electrical system or grid.
If customers don’t want a $500-2000 charging station installed getting them 30 miles per hour of range added, they can get a 220v modified cord aftermarket with pigtails for dryer or range outlets for about $200-400 that will give them about 20 miles of range per hour added to the battery. They can run cord through windows into their house or pay an amateur to run a 220v line to the garage and throw a NEMA50 dryer or range outlet on it.
GM will not train sales people HOW to sell EVs and demo station finder apps. Sales people will have to train themselves.
Sales people also need to explain that in addition to lower fuel cost and no maintenance, the main benefits of EVs are silent, smooth power unmatched by anything but the largest and quietest V16 for the economy of a 2 cylinder.
If customers ask about the pollution compared to gas, explain to them that 1 smokestack is cleaner than 10,000 tailpipes and night time charging is when the grid is least used and has the most open capacity to handle everybody’s EV.
If they persist on the pollution, direct them to the electricitymap . org to see their state’s electricity sources and pollution or download the app and show them on your phone. Or click my name.
Chevy shot itself in the foot with poor sales education and Cadillac will probably do the same.
Huh?
Do you know how to tell an EV?
Again, what point are you making?
Don’t think HE knows what point he’s making. Eco babble from a liberal never makes sense.
Take the buyout. The brand is dying anyway.
The big thing here is actual taxes your going to be paying, Yes, Electric is going to be about 50 cents per gallon compared to gas. However you will be paying on hefty yearly license fee in your state for taxes they are not geting on gas. It will not save you a dime in the log run. Because they are going to make sure they make up for the loss tax everywhere including no money from oil changes and other services states wont’ get any more. I bet taxes on electricity go up, we know most states don’t know how to budget or cut cost.
You are absolutely correct about the states screwing some EV owners. I own a Bolt and am forced to pay the State of Ohio $200 annually. I sincerely believe that I need to support the state to maintain the roads. However I only drove 5,000 miles a year on average. The price of gas is currently around $2.30 a gallon of which very little is state tax. To get my “fair share” of the $200 bucks that I pay I need to drive over 30,000 miles a year. Plus if you think about it I’m paying electrical tax also. Taxes have to be fair. Kind of ironic that gm is constructing their battery plant in Ohio as Ohio doesn’t treat the EV owners very well. Not one incentive to purchase an EV either.
Recently the Mustang EV was compared to the Tesla small. The mustang ate its lunch. Quieter, more “luxurious”, more planted on the road. It wont be long where most cars put TESLA to shame.
Found On Road Dead
I currently own and drive a 2020 Cadillac Escalade while my wife has a 2021 Cadillac Xt6 and i’m thinking about trading in my Escalade for a 2021 but in a few years i don’t want to drive a Electric Escalade we love GM a lot and their vehicles but i’m used to Cadillac’s Sexy gas cars not electric i don’t want to have to charge my Escalade i want to pump gas into it. I understand it’s better for the economy but it’s just not like them to make a big change like this out of nowhere. Also let’s not forget there ugly concept cars they keep coming out with like just look at those Taillights they wrap all the way to the headlights. Come on GM let’s fix Cadillac not bring them back down! BUT LIKE I SAID WE LOVE CADILLAC AND ALWAYS WILL BUT THEIR JUST DIGGING IN A GRAVE BY THE CHOSES THEY ARE MAKING
I love ICE as much as anyone, but I struggle to see your point here.
You say you like Cadillac’s sexy gas cars…why can’t those bodies be plopped on an electric platform?
You say you want to pump gas into your Escalade instead of charge it, and don’t say why…so why do you prefer that? Is the only reason you want gas actually just to go to a station to pump it?
I am a bit bearish on EV’s, but not for Cadillac. If they play their cards right, they could reclaim their former glory with this EV push. Stop trying to chase the Germans – it failed. Go back to your ROOTS, big, bold and ENTIRELY focused on luxury. Wide. Long. Exquisite exterior styling and beautiful interiors. Evoke emotion. Think the Caddy of the 60’s. You don’t need a gas motor to do that.
Not everybody wants a high electric bill. Some people earn fuel points. Why is it your business what he wants to do?
It’s not my “business,” but him putting his opinion out on a public forum opened it to questioning. What’s it to you? I don’t disagree with your points anyways (electric bill and fuel points), but that’s your justification, not his. I’m curious to know his, don’t be offended.
Why don’t you want an electric Escalade?
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