A law firm in California says it has filed a class-action lawsuit against General Motors on behalf of purchasers and lessees of vehicles that were allegedly shipped with defective infotainment systems.
The lawsuit, filed by San Diego-based firm Finkelstein & Krinsk LLP, asserts that GM was aware that the IOR seven-inch infotainment system it used in certain vehicles was defective and did not disclose that information to purchasers and lessees of affected models at the time of the transaction. The infotainment system is known to “suddenly and unexpectedly” ramp to the maximum volume and will “occasionally go completely black or reboot while the vehicle is being operated.” Additionally, the rearview camera image display may continue to display, or go black, after the vehicle has been shifted from reverse to drive.
Finkelstein & Krinsk LLP claims the following vehicles with the IOR seven-inch infotainment system are affected by this problem:
- 2018-2020 Chevrolet Colorado
- 2020 Chevrolet Blazer
- 2018-2020 Chevrolet Equinox
- 2020 Chevrolet Camaro
- 2018-2020 Chevrolet Silverado
- 2020 Chevrolet Sonic
- 2018-2020 GMC Canyon
- 2020 Chevrolet Trax
- 2018-2020 GMC Sierra
- 2020 GMC Terrain
The lawsuit also indicates GM issued a software update for the IOR seven-Inch infotainment system in October of this year and again in November, although these updates “only exacerbated the issues associated with the alleged defect.”
This isn’t the only class-action lawsuit that has been filed over alleged defects with the IOR seven-inch infotainment system. A similar suit was filed in Florida in September, which also alleged the system’s audio will randomly spike to max volume and experience other operational bugs and issues. That suit also said that GM dealers refuse to replace or repair affected infotainment systems and that the automaker will not issue a recall over it, either.
The Finkelstein & Krinsk LLP suit is a nationwide suit that involves anyone who purchased or leased any of the affected vehicles new from a GM dealership.