The problem: in vehicles located in states affected by cold winter weather conditions, the rear toe links may have received excessive electrocoating corrosion protection, which can cause the coating to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away entirely, exposing the metal toe link and making it more susceptible to corrosion. If enough corrosion accumulates on the toe link, it may eventually cause it to thin and ultimately fracture.
The hazards: if a rear toe link fractures, the driver may be unable to properly control the vehicle, increasing the risk of a crash.
The fix: dealers will be instructed to replace the rear suspension toe links and adjuster fasteners in affected vehicles. These repairs will be performed at no cost to the vehicle owner. GM says parts for this recall campaign are not currently available. As such, owners will be mailed an interim notification on February 15th, 2021, with a second notification set to arrive once the parts become available. The second letter is expected to be sent out in late March.
- 2012-2013 Buick Regal
- 2013 Chevy Malibu
- 2010-2013 Buick Lacrosse
Affected components: rear toe link.
Number of affected vehicles: 213,128 vehicles are affected by this problem in the United States, with another 8,577 in Canada. Only vehicles from the following states are involved in this recall campaign: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia and Wisconsin.
Owners should: GM will notify owners of affected vehicles and instruct them to make an appointment with their dealer. If owners are unsure whether or not their vehicle is affected by this recall, they can visit my.gm.com/
- GM recall number: N202308930
- NHTSA campaign number: 20V764000
- Chevrolet Customer Service: 1-800-222-1020
- Buick Customer Service: 1-877-248-2080
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153