General Motors has issued a recall for a number of different 2020 model year Chevy, GMC, Buick and Cadillac crossovers, including the Chevy Traverse and Buick Enclave, due to an issue with the vehicles’ fuel delivery system.
The problem: according to a National Highway Traffic Safety Administration document, the fuel pump jet nozzle in affected vehicles “may have a plastic burr remaining from the manufacturing process,” at the tip, which can clog the nozzle and interrupt fuel flow to the engine.
The hazards: the NHTSA says this problem can lead to a sudden engine stall without warning, which can increase the risk of a crash. It’s not clear if any accidents or injuries can be traced back to this problem.
The fix: GM dealers will replace the entire fuel pump module in affected vehicles. These repairs will be done at no cost to the owner of the vehicle.
Affected components: fuel pump nozzle, fuel pump module.
Affected vehicles:
Number of affected vehicles: a total of 2,781 vehicles are affected by this recall campaign.
Owners should: GM will notify owners of affected vehicles and instruct them to make an appointment with their dealer. The recall is expected to begin on November 30th, 2020. If owners are unsure whether or not their vehicle is affected by this recall, they can visit my.gm.com/
Contacts:
- NHTSA Campaign Number: 20V639000
- GM recall number: N202314760
- Chevrolet Customer Service: 1-800-222-1020
- GMC Customer Service: 1-800-462-8782
- Buick Customer Service: 1-877-248-2080
- Cadillac Customer Service: 1-800-333-4223
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
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Comments
These are the glitches that General Motors need to get rid of because it tarnishes the company’s reputation.
Yes omegatalon, because consumers really look badly at brands with so many recalls, correct? I mean, Toyota should be a key example of what you are saying. Look at how badly the Toyota brand has been tarnished due to the massive number of recalled cars!
Ok, so I’m being sarcastic. My point is that consumers now expect some recalls and it’s really more in how the brand handles the recall rather than the fact that there is a recall. Being in the auto business for so long, I have said for years that people need to embrace a recall as a good thing. It means the system is working for us as consumers. Not that I feel a company with massive amounts of recalls is a good thing, because having too many gives the impression that they are cutting corners and doing something wrong. Again, Toyota example.
I don’t understand your angle with Toyota because I worked at a dealership for a couple of years and it happened to be during the time period when the Toyota tundras were having their frames replaced because they were rusting out, they had just as many big issues as general motors but just like politics they did not get published as much as general motors did. A recall sucks in any number, a low number doesn’t diminish the lack of quality control.
Under three thousand vehicles affected is pretty smalltime.
It figures, I now feel that after possibly being involved in this recall and driving this 2020 GMC
Terrain Denali, this will probably be the last new general motors car I ever own. Just so disappointed in how much this car cost and how little I got, all of this thanks to Ms Barra she’s a bean counter she’s not a car person or a truck person, general motors went from hero to zero and on their return trip they just take pot shots at what to build and what not to build and right now all they care about is electric vehicles so all the gasoline engine cars will suffer, and these little glitches should not occur not anymore not with today’s technology,I cannot believe the amount of options that have diminished in this 2020 Denali which is supposedly the top of the line for GMC, so disappointed that a car that cost almost $42,000 does not have a sunroof.
Then why did you buy it? When you cross shopped it with other suvs did you not notice “how little you got”
Yeah Toyota had the same problem they had to replace all the fuel pumps in their cars and it was a 700 or 800,000 cars
Have a 2019 enclave?? Should I be concerned??
Uh, if you look at the affected cars, they are all 2020 vehicles.
All of GM’s recalls lately just add to the public perception that their cars are junk . And if there is a problem with one of their vehicles they at times won’t even honor the warranty . I have a 2019 Yukon that has a infotainment bug , it will shut off while on the road . Took it into the dealership and told them and the service writer said it would be like looking for a needle in a hay stack . Said they would have to tear up the wiring if the interior to look for the problem , like he was trying to scare me that it would be a mess when I got it back even if they found the problem . I would also have to leave it with them but low and behold all the loaner cars were out . He never even hooked up his scanner to the OBD-2 to check for a code . I left and will never go back there again . Fortunatley there is another GMC dealership I can go to . Quality is what you pay for and GM has dropped the ball in the last few years . Maybe they need to hire a few more people as robots can’t determine build quality .