The National Highway Traffic Safety Administration has launched an investigation into the 2010-2015 Cadillac SRX crossover over an alleged problem with the vehicle’s rear toe link adjusters.
According to Car Complaints, the NHTSA has received two reports from owners who said they crashed their Cadillac SRX crossovers due to a sudden, intense swaying behavior in the rear end that was likely brought on by broken rear toe links.
Additionally, nine other owners have said the rear toe link adjusters on their vehicles also separated suddenly. Most of those vehicles were allegedly repaired under a 2014 recall over loose wheel nuts in the rear toe link adjusters. In that recall, the loose nuts damaged the threads in the adjusters, which could lead to the toe links failing completely.
One of the owners who crashed as a result of the rear toe link problem said their vehicle was not included in the 2014 recall, which comprised 290,000 units between the 2010-2015 Cadillac SRX and the closely related 2011-2012 Saab 9-4X.
“Our vehicle was not on the recall list,” the owner said. “I checked again and again. I checked my paperwork from when I purchased the vehicle (used but certified, off of a lease) and the Carfax. No recall. After having the insurance company inspect the vehicle, they, in fact, stated that the accident was caused by the rear suspension (rear toe link adjuster).”
The NHTSA has also collected the rear toe links from the vehicles mentioned in the owner complaints and found thread wear and other damage, Car Complaints indicates. If the government safety watchdog concludes the problem is widespread across all 2010-2015 Cadillac SRX models, it may issue a safety recall for these affected vehicles. There is no word on whether or not the 2011-2012 Saab 9-4X could be included in that recall, although this would impact far fewer owners, as the Saab is not nearly as common on U.S. roads as the Cadillac.