General Motors has issued a fix for a minor issue owners of the 2011-2018 Chevy Express and GMC Savana utility vans were experiencing with the vehicle’s factory Body Control Module software.
According to a document issued by Transport Canada this week, certain 2011-2018 Chevy Express and GMC Savana vans may have had the incorrect body control module software installed from the factory. As a result, a new “unlearned” blank replacement key could be used during a 30 minute reprogramming procedure to disable the vehicle’s anti-theft immobilization system. Transport Canada says “this small error does not affect vehicle safety,” and says General Motors has not issued a recall for the problem
Instead, “General Motors has made changes to vehicle software to ensure that all unsold and new vehicles have the correct body control module software,” the Transport Canada document also says. It seems unlikely very many vehicles will receive the updated software, as the vast majority of 2011-2018 Chevy Express and GMC Savana vans have probably already been sold.
A total of 56,979 Chevy Express and GMC Savana vans are believed to be affected by this problem in Canada. This fix applies to follow model years and vehicles:
- 2011 Chevy Express
- 2012 Chevy Express
- 2013 Chevy Express
- 2014 Chevy Express
- 2015 Chevy Express
- 2016 Chevy Express
- 2017 Chevy Express
- 2018 Chevy Express
- 2011 GMC Savana
- 2012 GMC Savana
- 2013 GMC Savana
- 2014 GMC Savana
- 2015 GMC Savana
- 2016 GMC Savana
- 2017 GMC Savana
- 2018 GMC Savana
Owners who are still unsure if their vehicle is affected by this issue can use GM Canada’s dedicated recall landing page at this link to punch in their vehicle’s VIN and search for any active campaigns on it. Those with questions or concerns can also contact GM’s customer help service line at 1-800-263-3777. Transport Canada’s campaign number for this action is 2020-479. GM’s specific campaign number for it is 18067.
There’s no word yet on what GM will do for vans in the U.S. to address this problem.
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Comments
US and Canada have different immobilizer/anti-theft requirements due to different government regulations. Specifically, Canadian vehicles must have all keys programmed by a dealer, whereas US vehicles allow self-programming. This sounds like some Canadian vehicles got US software. Therefore, there isn’t any need to have any fixes in the US.
They need to do something about the garbage paint jobs. Every van has the same paint peeling problem . It makes your Van’s look bad also. Do yourselves a favor fix them.
Sure, I’ll fix it so you feel better about looking at a van for a moment (as it delivers your sh!t). Why don’t you do us ALL a favor and go k!ll youself you petty b!tch
I own 2015 gmc savana conversion van boghted on 2020, from the dealer in Florida sheean van linesas pre owned I have this about 4 year and change a out 7 bcm so far but the dealer can’t resolve the issues he just change the bcm and blame all the electric aquepment the explorer company install thank got I have poertrain worrenty untill now but every time I got this issues my van stay at the shop 2 weeks right now at this moment my van is at the shop again for bcm failure and I’m going to show them this article from GM hop the can check this maybe my van was previously in Canada 🇨🇦 but it’s so unprofessional Noone check the history of my car and no one of the tech no about this issues shame