A 2021 GMC Yukon owner was surprised to see their new SUV was delivered with a liftgate that was a different color than the rest of the vehicle.
The owner posted photos of their 2021 GMC Yukon in a Facebook group, confirming that their Summit White SUV was delivered with a liftgate painted in White Frost Tintcoat. Summit White is a no-cost gloss paint, whereas White Frost Tintcoat is a $1,095 option and has a metallic finish.
Obviously quality control at General Motors‘ Arlington Assembly plant in Texas should have picked up on this rather obvious flaw, but it somehow went unnoticed. The dealership also could have picked up on the issue, but delivered it to the customer anyway. The owner says they drove it around for three weeks questioning whether or not the liftgate was supposed to be a darker, shinier shade of white before realizing that it was a mistake.
The COVID-19 pandemic caused problems for GM as it tried to ramp up production of its new line of SUVs this year, which includes the 2021 GMC Yukon. With the automaker working hard to try and get as many SUVs out the door as possible, it’s perhaps not so surprising to see some quality issues here and there. The first model year for any new-generation vehicle typically goes through some teething problems, as well.
GM offers ten colors to choose from on the 2021 GMC Yukon: Hunter Metallic, Cayenne Red Tintcoat, Midnight Blue Metallic, Pearl Beige Metallic, Onyx Black, Satin Steel Metallic, Smokey Quartz Metallic, Dark Sky Metallic and, of course, Summit White and White Frost Tricoat. The 2021 GMC Yukon XL, which is slightly longer than the regular Yukon, is offered in the same ten exterior colors.