Certain 2020 Buick Encore GX owners are set to receive a relatively substantial reimbursement check from General Motors, GM Authority has learned.
According to documents seen by GM Authority, some 2020 Buick Encore GX owners were double charged for the remote vehicle start option at the time of vehicle purchase. Affected customers include those who purchased a 2020 Buick Encore GX equipped with the Cold Weather Comfort package (RPO code Y55) and the Sport Touring package (RPO code GFC).
Affected customers will be notified via a letter that they are eligible to receive a reimbursement check for the double charge. The check provided will be in the amount of $300.
In order to collect the reimbursement check, affected 2020 Buick Encore GX owners will be asked to contact their local dealer as soon as possible to begin the reimbursement process. Customers will be asked to provide the customer notification letter, as well as the vehicle registration and their driver’s license or state ID.
As a reminder, the 2020 Buick Encore GX Sport Touring package includes things like body-color rocker moldings, a custom grille with red accents, 18-inch wheels, new bumper accents and badging, and remote start, while the Cold Weather Comfort package includes a 10-way-adjustable power driver seat, heated front seats, three months of SiriusXM radio, and, like the Sport Touring Package, remote start.
Under the skin, the 2020 Buick Encore GX is based on the GM VSS-F vehicle set, with two engine options offered, including the turbocharged 1.2L I3 LIH, which produces 137 horsepower and 162 pound-feet of torque, and the turbocharged 1.3L I3 L3T, which produces 155 horsepower and 174 pound-feet of torque. The LIH connects to a CVT, whereas the L3T connects to a nine-speed automatic.
Indeed, anyone who purchased a new 2020 Buick Encore GX with the two packages listed above will be happy to know that GM has a somewhat hefty check waiting for them. Were you affected by this double-charged option? Let us know your thoughts in the comments, and make sure to subscribe to GM Authority for more Buick Encore news, Buick news, and around-the-clock GM news coverage.