Chevrolet vehicles with the Chevrolet Infotainment 3 system now come with a built-in Amazon Alexa AI assistant, allowing the driver or occupants to perform a variety of tasks using voice commands.
General Motors recently released an advertisement showing how its new Infotainment 3 system can make life easier for owners of new Chevrolet vehicles thanks to the onboard Amazon Alexa assistant. As seen in the ad, the user can set Alexa up to know their address and workplace, allowing them to ask the AI assistant how long it will take to get home or to work based on the current traffic conditions. The assistant can also be paired with accounts they have at retail locations and grocery stores, such as Whole Foods, allowing them to pre-purchase items from the store for pickup at a later date.
Those aren’t the only skills demonstrated in the ad, either. The user can also tell Alexa to “announce” something via the user’s at-home Alexa speaker if they have one. This will play a recording of the user’s voice through the at-home speaker, allowing them to quickly contact their family to let them know what they are doing (ex. stuck in traffic, at the store, picking up dinner, etc.). More simple commands are also demonstrated, such as asking Alexa to play a pre-made music playlist or change the radio station.
Only properly equipped Chevrolet vehicles will be able to carry out all the Amazon Alexa tasks seen in the advertisement. There are actually three versions of the Infotainment 3 system available in certain new Chevy vehicles, like the Blazer for example. Amazon Alexa is not compatible on the entry-level version, but is available on the mid-level and range-topping versions of the system with the ‘In-Vehicle Apps’ function. For the Blazer, the mid- and top-tier version of Infotainment 3 is optional on 3LT and RS trim levels and standard on Premier trims. The user will also need an active internet connection via OnStar’s 4G LTE hotspot to connect to their at-home Alexa device and to add items to their cart for online shopping as well.
See how the built-in Amazon Alexa AI assistant works in new Chevy vehicles like the Blazer in the video embedded below.
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Comments
Just think.. if Apple wasn’t so dam greedy with it’s licensing agreements, instead of Alexa; we would be speaking to Apple’s Siri instead just as we would be using Lightning ports instead of USC-c.
“Alexa” is just a smart voice interface. The real intelligence resides at the Amazon computer centers, so anywhere you use “Alexa”, the result will be the same. This is why you can control all the home devices you configured in the “Alexa” app from your Chevy, and from anywhere in the world you have your “Alexa” app on your smartphone. BTW, Amazon does sell the Echo Auto, so you can use “Alexa” in your car now.
I have a 2019 Equinox Premiere and I downloaded the Alexa app to the Infotainment 3 system and when I try to launch the app all I get is “Error for reference CLI-101 Try again later. The app never loads. Although I did get updates for 2 other apps, GMVR and API Manager. However, these updates did not fix the issue. I called Onstar and they transferred me to “Mobile Connections” the tech I spoke with could not find any info on the error. He escalated my case to GM engineering. He told me it could take a couple days to hear back. Anyone else having this issue.
A poster named Fady had the exact same issue on the previous Alexa blog post. He said it eventually started working for him. I wonder if Alexa needs to be installed after those other apps are installed and if they are installed out of order it causes the error. Perhaps delete Alexa and reinstall it from the app store? It’s a shame they launched the app without tech support.
I’ve been getting this error for a few days. Onstar customer service is clueless about it.
I’m getting the same error when I try to start it. I’ll delete and try reinstalling.
I am having the same error as the original post states. I was told I needed to wait for something to be downloaded over the air:
Thanks for that, Terry. At this time, we ask that you perform an ignition cycle or two on the vehicle. This will attempt to force the proper VAC file to download to the vehicle. If an ignition cycle is not performed, waiting 24 hours should also resolve the issue. After waiting 24 hours, relaunching the Alexa app should resolve the error. If this does not resolve you concern, feel free to reach back out to our team here.
Joye G.
Did any of this work?!
So, after 3 or 4 ignition starts over the next 2 days and an e-mail direct from OnStar support. I was able to get the Alexa app loaded and finally saw the “settings” screen that allowed me to login to my Alexa account.
I ended up removing and then reinstalling the app two times. It works now.
I just got mine to work, too! Thanks! I had to sign out and in of the GMC apps, and reload Alexa.
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