Last month, the National Highway Traffic Safety Administration (NHTSA) and General Motors recalled both the 2020 Chevrolet Silverado HD and 2020 GMC Sierra HD due to a problem with the pickup trucks’ hood latches. Now the trucks have been recalled once again – this time over issues related to the repairs performed under the initial recall.
The defect: according to NHTSA, the hood-latch striker wires on replacement hoods installed under the previous recall may not have been heat-treated properly, possibly causing them to fracture. As highlighted in the previous recall notice, the repair for the initial recall required the entire hood assembly to be replaced in order to solve an issue with the striker wires. It would seem the replacement hoods had the exact same striker wire problem as the original hoods.
The hazards: if a hood striker wire fails, the hood may open suddenly. This may cause the hood to flip upward while the vehicle is in motion, increasing the risk of a crash.
The fix: GM dealers will replace the hood assembly free of charge. The automaker says “dealers will contact customers with instructions for hood replacement,” if the hood from their vehicle is sold over-the-counter, as well.
Affected components: hood, hood latch, striker wires.
- 2020 Chevrolet Silverado 2500HD
- 2020 Chevrolet Silverado 3500HD
- 2020 GMC Sierra 2500HD
- 2020 GMC Sierra 3500HD
Number of affected vehicles: while the previous recall included a total of 1,909 units of the 2020 Chevrolet Silverado HD and GMC Sierra HD, only a select number of trucks were repaired before GM noticed the same problem had occurred. As such, this recall affects 574 units of the two pickups.
Owners should: wait for GM to contact them, at which point they will be instructed to make an appointment with a certified GM dealer. This recall is expected to begin on July 20th, 2020.
- NHTSA Campaign Number: 20V324000
- GM recall number: N202306490
- Chevrolet Customer Service: 1-800-222-1020
- GMC Customer Service: 1-800-462-8782
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153