General Motors set up a dedicated Corvette Concierge service to handle the influx of buyers expected with the arrival of the new mid-engine C8 Corvette. Corvette Concierge can help answer any questions customers may have with regard to the C8 Corvette buying and ownership experience and can also put them in touch with a dealership to facilitate ordering and delivery.
This Corvette Concierge service has remained open during the COVID-19 pandemic, answering C8 Corvette buyers’ questions about the order status of their vehicle. The vast majority of C8 Corvette deliveries have been pushed back until later in the year due to the confinement measures, though GM still plans to build a certain number of 2020 cars before switching overproduction to the 2021 model-year vehicle late this year. Assembly of the C8 Corvette at Bowling Green Assembly restarted last month and will ramp up in the coming months as more suppliers come back online.
In addition to providing updates on delivery, Corvette Concierge may have also proven useful for customers who wanted to purchase a C8 Corvette, but could not go into a dealership to ask questions due to the pandemic. The Corvette Concierge team is specially trained on the vehicle and can answer almost any question a customer may have about the new C8. They also have close contact with GM executives and the engineering team that developed the vehicle if the information is not immediately available.
The COVID-19 pandemic was the second snag the C8 Corvette hit after the 2019 UAW strike pushed the production start date back into 2020. Deliveries of the vehicle began in February, but were originally scheduled to begin in December 2019 before the 40-day strike forced a two-month delay.
Corvette customers can call the concierge service at any time between 9 a.m. and 9 p.m. from Monday to Friday. They can also schedule special one-on-one appointments for ordering consultations or other inquiries. The concierge team, who is based in Detroit, can be contacted at 866-424-3892.