The 2010 model-year Chevrolet Equinox and GMC Terrain with the 2.4L LEA four-cylinder engine are likely to need an engine rebuild at some point in their lifetime, according to a recent article published by Consumer Reports.
The Consumer Reports article used data from the publication’s Annual Autos Survey to determine which older used vehicles have the highest engine problem rates. The 2010 Chevrolet Equinox and GMC Terrain both wound up on the list, with CR readers reporting numerous problems with the 2.4L four-cylinder engine that serves as the base-level engine in the crossovers.
According to the report, the 2.4L-powered 2010 Equinox and Terrain typically experience engine trouble between 84,500 miles and 108,500 miles. Consumer Reports received an abundance of similar complaints with regard to the 2.4L engine found in these crossovers, almost all of which indicated the four-cylinder engine burns oil at an excessive rate, leading the engine oil to run low and eventually causing significant damage.
Many 2010 Equinox and Terrain owners say the engine repairs were covered under warranty, but used-car shoppers who may be looking at the vehicles now would likely no longer be covered by the powertrain warranty. Owners report the engine typically begins to burn oil before experiencing piston, piston ring or valve damage of some sort.
“Engine started using extreme amounts of oil, then lost a piece off one valve,” one Consumer Reports reader said in the survey. “A service bulletin indicated it needed a ring job in addition to the valve, so the entire engine was replaced instead.”
“Had to have all four pistons replaced, started going through oil excessively shortly after water pump and chain replaced,” said another owner.
Many owners have reported problems with the 2.4L engine found in the second-generation Chevrolet Equinox and GMC Terrain. Last year, GM reached a settlement with owners of the vehicles that claimed they had to pay out of pocket for engine repairs due to a design flaw related to faulty piston rings in the four-cylinder motor, which caused the engine to burn a quart of oil every 1,000 miles.
In addition, GM Authority readers have also expressed frustration over their experience with the 2.4L engines. One commenter said the engine in their daughter’s 2010 Equinox blew after “the rear main seal let go causing engine to overheat and throw a rod.” Other commenters said the engine in their vehicles seized completely due to the same oil consumption issue.
Consumer Reports suggests car shoppers who may be in the market for a vehicle like the 2010 Equinox instead look at offerings like the 2010 Honda CR-V or 2010 Toyota RAV4. The second-generation Equinox and Terrain are also available with 3.0L and 3.6L V6 engines for those shoppers who may still want the GM product, but don’t want to deal with the 2.4L engine’s gremlins.
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Comments
Another alarm story.
Yes there was a run of engine this year that had ring issues. GM generally replaced them with a new engine. Majority on the forum were under warranty as they had issues at much lower miles than listed here. Note not all engines were affected.
By this point most 2010 have had their issues already unless they were sitting in a garage somewhere and never driven.
This has been an ongoing problem for the last 10 years. Unfortunately, it often affects those owners who can least afford to deal with rebuilt engines and other major issues. Most people don’t realize GM vehicles are not up to the same quality as other major manufacturers and must be strictly maintained and then sold before the warranty expires. The best remedy now for the remaining vehicles on the road is the crusher. Currently with GM’s small SUV’s being imported from Mexico, Korea and China they could be considered disposable after the warranty period.
C8.R, not sure where you are getting your information. GM will not generally replace the engine. As a matter of fact, GM has never approved an engine replacement for us on a Terrain under warranty. The only way you are getting an engine replacement approved on any GM vehicle under warranty is if the engine grenades and takes out the block. My brother in law bought a Terrain with the 2.4 and made the major mistake of following the OLM system (even after I pleaded with him to change the oil every 3000 miles). He ran it out of oil at 7500 miles. But the OLM system still said he had 10 percent of life left in the oil. Only problem was it was on the last remaining quart. I lost track of how many customers I have lost to this issue. A simple oil level sensor would have prevented millions of dollars in warranty claims. But thank you anyway. All of these high quality engines and transmissions are keeping my techs very busy.
The lawsuit has been settled and the money set for distribution through a company called “Analytics Consulting LLC”. I simply want to know why so many of the claims are being denied or only partially paid?? My engine blew at 94k miles. I am out $8k. I submitted all required documents and was denied. I have appealed the decision and still await a reply. If this money is not distributed as intended, I want to know where it’s going! The attorneys certainly got their $3M cut! Is Analytics trying to pocket the rest as they toss us a bone by paying a few hundred dollars out of thousands?? Who’s getting the money??
When was this lawsuit
Consumer Reports. That should say enough!
However, there’s an interesting point I’d like to make. Because it’s Consumer Reports, they of course would offer the recommendation that you instead purchase the Honda CRV or Toyota Rav4. What they FAIL to mention is that you will pay thousands (at least 2-5,000) more for either one of those turds and you will still have issues there too. How about a person on a budget for a good quality used SUV buy the Chevy or GMC and pay thousands less. Take the chance on it. Even if you did end up having to replace the entire 2.4L, it would still probably end up costing you a lot less.
IMO, CR isn’t worth the ink on the paper.
i travel the interstates of 81 and 77 about 1000 miles a week. the number 1 name sitting on the side of the road is honda.
I bought the 2010 equinox for my daughters. The engine had been replaced with a used defective engine. It lasted 14 months! The design was defective. Shame on GM! New and used owners should be reimbursed.
My 2010 chevy equinox The design was defective. Shame on GM! New and used owners need to be reimbursed right now.
My 2011 equinox same problem. GM changed pistons but it did no good. Engine burnt oil, leaked oil, timing belt guides were broken, timing belt was loose. I just got rid of the equinox
My 2010 equinox 2.4 has had oil changed every 3000 miles now has over 230000 miles. Never a bolt loosened. Technicians at dealerships have witnessed the ones experiencing issues are people that do not use the recommended dexos oil or they go more than 4000 miles between oil changes. Has more to do with the cheapskate owners that migrate toward the vehicle.
I think your’e right. I bought a new 2010 LTZ, drove it for six years, liked it so much, I bought a new 2016. The only mechanical failure on the 2010 was an alternator. The 2016 now has 40k miles, and has only been to the shop for oil changes that I didn’t have time to do myself.
The article was on the 10 vehicles most needing an engine rebuild…. 5 of them were GM vehicles…. THAT is GM’s cheap cheap cheap legacy…. The Sr Mgt team is largely the same one as 2010… this company is not going to be here in 15 years….
Sorry to see all the complaints but the 2013 Chevrolet Captiva also has the exact same motor and was not named as part of the law suit! They are denied because of the VIN numbers not being part of the series of cars with the engine but has the exact problems. I have 198000 miles and it seems to be the only vehicle that has made it this far but I knew about the excessive oil burning because my husband checked it soon after an oil change it was dry. I carry three gallons of synthetic with me at all times. Yesterday it stall on the highway I’m told my problem now is the PCV hose needing replace I was waiting for the part when it fail me yesterday! Someone should figure out why GM denies the Captiva as part of the problem engines.
There are more problems with this engine than oil burning. If the oil levels are let to get too low it also takes out the timing chain and guides and early examples had an issue with excessive pinging on the recommended 87 octane gas. For the 2012 model year the chain was changed to a different supplier and the oil change intervals were shortened on the oil life monitoring systems just as it was on the 3.0/3.6 engines. The PCV system crankcase vent hole on the intake also needs to be clear or you will use oil on these motors and letting the levels get low too many times will kill the piston rings, seals and or chain. This last item can affect all year 2.4 DI engines and should be checked if your using oil.
Just replaced my pistons and rings on my 2014. 98000 miles. Thankfully I had a aftermarket maintenance product that coverd 80% of the cost. GM did nothing for the problem. Its only happening in 2010’s. It wasn’t their problem.
They also had bad transmissions , hard shifts and pauses between gears. Sound familiar, same as GM’s eight speed tranys
As an owner of a first gen 2009 Chevy Equinox with the GM-SAIC 3.4 L V6 engine, which in eleven years has not given any problems, I wonder why GM decided to replace the excellent V6 with a new I4 engine, considering the weight of the second gen Equinox. I believe that the Equinox should keep the V6 engine as an option because it will run smoother and easier although the smaller engine will return better MPG numbers. That may be a powerful reason, but haven driven V8 and V6 cars befote, MPG numbers is secondary to the better response and engine life of a larger engine. My 3.4 L V6 will be running for at least another ten years before it needs repairs.
They usually replace 6’s to 4’s so the customer has to spend more to upgrade to the engine the car should have. The new 2020 XT5 went from a 6 to a 4, they raised the vehicle price by $2200 and the 6 is an extra cost option….. THAT is GM’s idea of “luxury”…
So ironic I came across this article. My 2010 Terrain has been in the shop since April 7th. Just hit 105k miles. Starting at 90, we have had to replace the transmission, the timing chain twice, the timing chain guides, and the piston valves. When we got it back this week, it broke down again.. Alternator.
Anyone have experience keeping this vehicle after all repairs are done? Anyone successful in selling/trading? Stuck on deciding if I should keep it because its practically a completely new engine. We can only afford a different vehicle less than 10k which will most likely have its own problems too.
Same problem here too much for me to post 2010 Equinox bought from used lot they saying I did it not their problem. It’s been sitting up for just under a year now. I only drove it for about 3-4 months. Asking price was 7,000 I offered 4,500 they took it. NOW I KNOW WHY.
Lol the car is VERY slow and heavy with a small N/A engine. THEREFORE it has to work harder than most other SUV’s in it’s class. MEANING the oil life will degrade faster than usual. Common sense people. Just check your oil at the pump and keep it clean and full. Mine has over 160000 and haven’t had a single problem. Because I take care of it and don’t drive it like a Corvette..
This is the first I have heard of any kind of lawsuit against GM.
Would love to speak with someone at GM, I’ve been driving my 2010 Chevy Equinox for at least 3+ years, yes bought used. I have to keep an eye on the OIL because of it runs low after about a month after changing it. I use a synthetic blend and I check it regularly. I still have to add OIL ever so often. I got lucky after buying it I got an extended warranty and it came in handy. I had to replace my timing chain, they said it fell apart while replacing it.
I have a 2013 GMC Terrain. Burns oil 4L a month. GMC refused to fix it even though the LOST the 64 million dollar class action lawsuit in the US. I am in Canada. Looking to sue GM in Canada for the same issues mentioned in the US class action lawsuit. Anyone wishing to join a class action suit in Canada let me know. GM is disgusting at dismissing this engine fault.
I have a 2011 Chevy Equinox and let me tell you, I want to make sure they pay to fix it, not just a bandaid fix, but a real fix. if they aren’t able to do this, then give me another fricken vehicle!
I bought my SUV right off the lot and never got a recall for this problem….ever! Shame on GMC for sweeping this under the rug.
My check engine light is on, my command start doesn’t work and its winter in Canada….c’mon!
What do I need to do to make sure they fix their own stupidity and laziness?
Count me in!!
Yes, the equinox has bad pistons and consumption of oil. Recently GM lost a big lawsuit but still managed to escape replacement of faulty engine. I tried on to get Hm to fix my car. Which they refused! At time of purchase my car was used and under 30,000 miles. GM sent out letters equinox would be fixed if it is under 120,000 miles but yet when I purchase their vehicle it had those miles. Needless to say I’ve been a GM customer for years . Now I refuse to purchase any of their cars ! And I still pay a note on an equinox that is not operating! Your character sucks as a dealer
My 2011 had new pistons /rings rear main seal 3rd timing change, pcv valve installed at 80k miles. Still running like a champ at 196k miles with no other major problems.
I have a 2016 Equinox and I wish I was aware of this sooner as I just spent thousands to replace my engine. No light no warning signs until it died and then the damage was already done.
I have a 2012 GMC Terrain with the 2.4 motor I ordered this car
I have a 2012 GMC Terrain with the 2.4 Eco Tech motor 3 weeks after the 5 year warranty was up I blew the rear main seal Same problem as the other 2.4 motors Dealership would not cover the cost of the rear main seal Was told that my Vin numbers do not match the bulletin recall . I personally think that consuming a court of oil every 1000 miles is not normal I had occurred another towing bill which I was not reimbursed for But I will do everything that I can to keep it American It’s said when these corporations will not do a voluntary recall unless they have to because it is a EPA a violation with their vehicle or a safety issue There are numerous complaints with the same problems and GM isn’t doing anything about it but keeping our money
Bill- this happened to my 2013 Terrain December of 2019. Same thing-blew my seal and ruined my engine- they keep saying it is not my vin. I’ve been quoted anywhere from $6,000-9,000 for a new/rebuilt engine.
I purchased a Certified pre owned GMC terrain. 2016 with 35,300 miles on it, after I purchased it, the dealership Hart GMC in West Branch Michigan did have to completely Rebuild the engine, all 4 Brake pads and Rotors had to be replaced. They put the used pads back on the new Rotors. The motor Rebuild was simply a core engine and all of the old parts, Pistons, Crank shaft. Hart GMC in West Branch Michigan even put the old spark plugs in. Much more. Avoid the GMC terrain and Hart GMC West Branch Michigan
Rebuilding engine does not work.replace engine or vehicle
So Robert,
Did you just come on this forum to complain about your car? Never posted before?
Really sorry for the crap service you got from Hart GMC, but your experience doesn’t help the article.
Heck, it isn’t even the same engine.
You have an LEA engine (if you have a 4cyl). This article is about the LAF.
Sorry Robert, not buying the claim that they used your old pistons and such. dealers do not tear down and rebuild engines, they buy rebuilt long blocks from reputable companies and install them.
So is it just that model year or all 2.4L V4 engines? 2016 with 15,000 miles on it as of now.
I hav a 2015 equinox bought brand new. By 90,000 miles had to have the engine rebuilt. Was going through more than a quart and half of oil in 800 miles. Also the front muffler split around 50,000 miles. Tried Chevy again after 15 years. I will never buy Chevy again.
I have a 2015 Equinox with this engine. I just had part of my engine replaced (including timing chain). I have 70,000 on it. Before this (4 weeks ago) I had a alternator replaced, I just had a new battery replaced. I bought an extended warranty through Zurich and they cover almost all of my problems except for battery.
I had 2 center stacks replaced (heating/AC and radio wouldn’t work), I had center muffler replaced, I had 2 Cruise control switches and 1 radio switch on wheel replaced, I had Engine mounts replaced with 2 years of owning it, I had a new front axle replaced cause of leaking, I had all 4 wheel axle bushings replaced, Drivers side window motor replaced.
I’ve always had GM vehicles and had minimal issues but this one is just pure junk, never again will I buy another GM. Only thing I haven’t had an issue with is it consuming oil, but I’m due to have that, it’s the only thing left.
My transmission went out with 64,too miles on my GMC 2015 terrain!!!
My 2013 Equinox would run bone dry, no lights, no sound, no oil, no nothing. From time to time, I would check the oil and it would be bone dry on the stick.
Ray-Ray you need to check oil at every fuel up like the manual says because it will cause damage. The OLM is not there to tell you your oil is low. The plaintiffs in the lawsuit said they did not check their oil because GM made the dipstick to difficult to find and they expect the car to tell them when they need to add oil.
I own a 2011 equinox and had to replace my engine. Actually had to replace every single part on this vehicle. Called GM to report problem but they didn’t care.
Replace every part, really! Not buying it.
I bought my 2010 Equinox in September 2015. It had 120400 kms on the odometer, I fell in love with it and it was something even my wife agreed to. It was a local trade and had all documentation of service which impressed me. The day I picked it up I was like a kid on Christmas morning…I wasn’t 5 minutes away from the dealership and my salesman calls me and tells me that there is an open recall on your vehicle but that was for paint and the bottom of the doors. It wasn’t untill 154000 kms that I found the oil consumption issue. The dealership told me that they would replace the lower part of the motor. Pistons, rings, valve guides, timing gears and belt all sensors. I had all exspenses along with my rental car covered by GM. My Equinox now has 186000 kms on the odometer and is running great. I know I was fortunate to have my expenses covered but it’s what GM should have done regardless. I still have my Equinox today
We bought a 2010 at 100,000 kms. It dropped almost all its oil abruptly Around 102,000.
GM rebuilt the motor for free, and later replaced the catalytic converter and wiper rack no charge. They also rustproofed and repainted the doors gratis.
The car currently has 270,000 kilometers on it and the oil consumption has increased again. It’s using a quart every 600 miles (1,000 k’s) as we travel across the US, and it rattles like a diesel at idle. So that’s our experience: Someone got 100,000 k’s (62,000 miles) out of the engine from new, and we’ve put a further 170,000 k’s (105,000 miles) on it after the rebuild.
It’s probably time for us to part with this car.
On the other hand, this has been one of the best vehicles we’ve owned as far as interior design and comfort goes. It also handles nicely and is excellent for long trips.
I only wish Toyota had supplied the motor.
Terrible luck with my 2010 2.4 equinox. I bought it used, $ 6000. Owner new about the oil consumption, she just didn’t tell me. Had to have the 4 Pistons installed. Manifold cleaned. Love the handling and features, but the vehicle loves new parts every month. I will never buy a Chevrolet again.
Danoreo, the car is 10 years old. It requires continuous maintenance.
I bought a 2012 with 130000 and have been burning oil like crazy and after you shut it off it runs for a couple extra seconds and then turns off rough. Its the same engine in mine and its been trouble.
Not a 2.4 engine issue BUT … after 2 TOYOTA’S — RAV4 350 K miles ; CAMRY 210 K miles with NO ISSUES AT ALL, I bought a 2005 SILVERADO 4.3 L which didn’t make it to 100 K. SORRY BUT NEVER BUYING AMERICAN EVER AGAIN.
Anybody that got GM to cover the cost of repairs: How did you do it??? I have a 2011 equinox with the same oil consumption issue and was even part of the class action lawsuit. The lawsuit only pertained to reimbursement so I was out of luck with that and GM won’t take responsibility or offer to pay a penny towards repairs.
I found that they had an extended recall on it
I did my research before buying the used 2012, i knew about all the issues and reviewed the service bulletins and requested service under the extended coverage. GM and dealer was great, professional, and timely. Two years later and 20k miles, still running great.
I had my 2010 rebuild because of this issue. You must first take it to the dealer for oil consumption testing to make sure it’s in the parameters of the campaign. Which mine was burning 2.5qts per 1,000 miles and running sluggish. The only things I had to pay for was to have the cylinder head cleaned and the exhaust manifold because it had a hairline crack. That was about 500 bucks. But now all is great. That was about 20k ago.
I have a 2016 Equinox. I have put 105,000 miles on it in the 3 years of ownership. I have not had one single issue at all except replacing the camshaft position actuator solenoid for the exhaust which was a 40.00 part and I replaced it myself and only had to remove 1 bolt and took less than 5 mins. My Equinox has been driven hard on multiple cross country trips, mountainous and extreme heat and dusty terrain in Texas, the heat and humidity plus the salty air from living in Florida. I have not did my oil changes until it tells me too, it has never had a problem with oil consumption and never gotten low. I have yet to change spark plugs or wires, no transmission flush, just the basic oil and fuel system maintenance. I don’t think it’s the engine design, I think it’s because of factory defects and shotty workmanship during manufacturing or maintenance done outside the dealership or even by the service depts at the dealership. My Equinox goes only to one dealership for services and the exact same person every time performs my maintenance and it’s also the exact same person who helps me build my drag cars and I have never even once blew an engine in my drag cars and have 4 cars right now that run 7 second 1/4 miles and only have LS2 6.0 liter GM motors with very few engine modifications and upgrades. However, every Chrysler/Mopar product I have ever driven has had major engine work before 50,000 miles and 2 of those the oil rings blew the 5,000 miles and Chrysler was forced to buy back every single one. I think it needs to be investigated on which plant these Equinoxes and Terrains were built in and where their parts originate as well as practices occurring by service providers.
For some reason the 2.4 l engine has always had these issues i have owned is gm cars and every car with the 2.4l engine has had oil consumption or break down issues its just a poorly designed engine my truck now has the 3.4 in it not one issue its got 144,000 on it
Many customers with 2.4l have lasted over 150k without problems.
Hi John, I’m surprised that GM hasn’t been whacked with lawsuits as negligence. But it’s cheaper to fix problems, after the break down. I’m going to go all the way until the judge orders a buy back. Thank you.
Why would anyone “buy” a GM vehicle… lease it and return it…
It seems that this oil issue in mine and others is causeing thousands and more to rebuild or replace engine. It seems like GM should be held responsible for the damage that the burning oil is causing to the environment and people pockets. I love out terrain but hate the issues I posted earlier.
Almost every example in the article indicated oil level was allowed to get too low which caused engine damage. Infact the plaintiffs actually admitted in the complaint they did check their oil like the owners manual requires and blamed GM for making the dipstick too difficult to find. Due to GDI fuel dilution and abrasive soot, these engines and many othets experience premature wear in the rings and chains. OEMs and oil companies have known for 6 years, and only making changes to oil formulation and engine testing. Check out the API SP and GF6 standard. Owners need to stop using the oil life monitor, and stick to 3k oil changes. The author could have done a better job on the facts.
I got a 2013 back in September 2019. Noticed the oil use. I called the dealership. He told me there was a recall and to bring my car in for the repair. They replaced a printed out page of past that had to be replaced. They gave me a new car to use till they got mine fixed. Not one penny outta my pocket. Call a local dealer. They will need the last 8 of the vin and let you know if there is a recall and they’ll fix it.
That’s the problem. GM wont issue a recall, only a service bulletin.
My 2011. Equinox drinks oil like crazy. It has 139000 on it. How do I find out if its covered too?
Call a local Chevy dealership. Tell them to check for a oil consumption recall on your car. They will need the last 8 of your vin number.
Also the 2011 Chevrolet Equinox. By the time mine was 5 years old, surprise surprise, the engine was kaput!
I have a 2011 equinox, 4cyl. It burns through oil. I recieved a letter about the engine oil consumption, called a dealer and they told me I had to pay out of pocket for the test, and it took a while. Ive tried to research recalls, and found none for my car. Im frustrated because it seems this is a huge issue for many. And I am a single parent and cant afford to run out and trade in. I still owe on the car. And the tranny slips. It seems unfair. I do the oil changes and check it regular. How do I get it fixed?
No you do not have to pay for the test, just bring it in and they will check the level, or they will give you a log sheet to keep track of the oil level and miles. You are probably way over the mileage for the special coverage. Cars wear, and they break down. When you buy a used car, get it inspected and do more research, all of these issues have been known for a long time and publically available. I purchased an extended warranty and it paid for itself.
And here I was worried about buying a vehicle with an interested engine and transmission and wondering if I should have bought used. Good call on my part (so far) 2018 Equinox owner
Ray-Ray is dumb-dumb. you need to check oil at every fuel up like the manual says because it will cause damage. The OLM is not there to tell you your oil is low. The plaintiffs in the lawsuit said they did not check their oil because GM made the dipstick to difficult to find and they expect the car to tell them when they need to add oil.
Bought my daughter a 2012 Equinox in Nov ’19.. bad knocking occurred in Feb ’20.. took it to the shop. NO OIL. Gone! 500 miles driven!
Ffwd to after that oil change.. 485 miles later again- GONE!!
I call Chevy, where the less-than-excited agent told me, in a nutshell, that my vehicle had been part of an already-extended “warranty”, and that she ‘was sorry, but Chevy has done their part’.. No concern of safety. No real concern of customer satisfaction.
So now it’ll cost me $3000+ to “repair the rings”, or $6800+ for a totally new engine.
Thanks, Chevy.
Sorry, not buying it ran out of oil in one tank full. Only 500 miles in 3 months. Then let it run dry again, knowing it uses oil. I bought a 2012 in 2018, I did my home work and checked the special coverages and TSBs. If you did not know about the potential problem, that is on you. I bet you did not even get it inspected.
Everything listed above is fact. Whether you believe me or not, I don’t care. I know what happened. It was inspected. But keep being an arrogant know-it-all. I’m pretty sure anyone who reads your comments agrees with my assessment.
Reason it runs a little after u shut it off is because the timing chain has slack…replace the chain before it jumps time.
The run on is caused by fuel contamination of the oil by the high pressure fuel pump.
GM swindle their way out of everything. But sells bad cars and then walk away! I will tell everyone I know not to buy their cars!
Take a survey to see how bad and how many good ones then we’ll see what they can do.
The guy that keeps running his typing fingers about “doing your research” needs to chill. I bought a 2011 equinox and it’s garbage. I did my research and none of the major issues popped up AND I had it inspected before purchase. I will have to have an engine rebuild soon after putting close to $6,000 in it for other major and minor repairs after owning it a year. These cars are POS and GM should be responsible for fixing them no matter the age and mileage. I will be avoiding GM products from here on out.
Has anyone actually gotten anything from the lawsuit?? I turned in all the paperwork showing how much I paid to replace everything on the engine, timing belt, etc.. They denied my claim. I’m still waiting for a response.
I have a 2017 GMC Terrain with the 2.4L and 5 days ago my PCV valve froze and it blew the rear main seal which in turn blew the engine. I emailed the CEO at GM and got a response back a day later. The lady that contacted me was with the executive resolution team. Told her what happened and that the dealer said I needed an engine which was $7,200 and the dealer stated they called GM and said my portion was $3,600 since GM was splitting it with me. The lady Jacqueline I spoke with said she was going to call the engineering team and the district manager to see if there was anything else they could do. The next day which was today I got a call from the dealer stating that GM was covering the engine replacement and all I have to pay is $1,000. So needless to say I think they took great care of me for just sending an email.
Dude! Way to go. That almost never happens. Go buy a lottery tick – it’s your lucky day.
Does this oil consumption issue apply to a 2017 2.4 terrain? Is the pcv valve issue applicable as well?
I had the PCV valve freeze up on my 2017 Terrain and blew the rear main seal which in turn blew my engine up. GM replaced my engine and all I had to pay was $1k. Originally they quoted me $7,200. If you want the lady’s name I contacted just say so.
Thank you, I appreciate that, however I have not had an issue yet. From your experience however, it looks as if the issue still exists. How many miles did you have when this happened? I am at 41k.
68,000 miles.
How do I find out if my 2010 GMC TERRAIN is under warranty for the transmission and the engine.
I had to have a remanufactured engine put in my 2017 Terrain for all these reasons. How can I contact GMC to reimburse me the $6K+ I had to spend?
No matter what anyone says. The fact of the matter is that thousands of Americans that bought the piece of sht trucks with the 2.4l engines are out of money and a vehicle. All say the same thing including my piece of sht. 2011 gmc terrain 2.4l. It burned so much oil every other day a quart. Fixed timing chain then 6 months later engine blew. I m pissed that gm thinks there is nothing wrong And denies everyone. I have kids and work my ass off. Now I owe 3900 on my lease still. Paid 4200 for timing chain and now have to get a new engine or junk it. So fked up. Wtf gm
I have a 2017 GMC Terrain with the 2.4 L and it is a piece of crap, easily the worst car I have ever driven. And I have been driving, and keeping my cars maintained, for over 45 years. I have had to have head gaskets to sub-floors and transmissions rebuilt, but never the whole engine. And this, at only 54 K, 5 years and 3 months, just past the immoral 50K 5 year warranty. With document regular oil changes from qualified, State registered auto repair facilities. GMC only contributed $2K to the over $8K rebuild. Shame on you, GM! This engine needs to be recalled. I, my family, any friends or colleagues I can influence, will never touch another GM again, that’s for sure. GM has no goodwill with me or anywhere in any circle of influence I may have, until such time as I am receiving approximately 4$K further reimbursement for this 2.4 L monstrosity