General Motors recently announced that it would offer free in-vehicle data for customers as the country comes to grips with the ongoing COVID-19 pandemic.
“Because this is a situation that affects us all, we are also turning on Crisis Assist and offering 3 GB / 3 months of in-vehicle data (whichever comes first) for all current Chevrolet, Buick, GMC and Cadillac owners with properly equipped vehicles for a limited time,” reads an announcement on the OnStar webpage. “Feel free to use these services to help navigate the unexpected.”
As a reminder, OnStar is a General Motors subsidiary that provides in-vehicle services and telematics. OnStar Crisis Alert is a service intended to provide a resource in severe weather or in a crisis, with on-call advisors providing subscribers with emergency assistance, escape routes, and other resources. Advisors can also be used to contact subscriber’s family members.
The free data will be offered on eligible 2015 and newer vehicles, with data plans provided by AT&T.
For those General Motors customers who feel a degree of uncertainty with the ongoing COVID-19 pandemic, little things like free data and access to OnStar Crisis Alert can provide at least some reassurance.
Additionally, General Motors has indicated that customers who purchased their vehicle through GM Financial and are now facing financial impacts as a result of the pandemic should get in contact the company for unspecified relief measures via “customized account assistance.”
As we’ve covered previously, General Motors is also racing to retool various production facilities to produce much-needed Ventec ventilators for COVID-19 patients and face masks for healthcare workers. What’s more, the company is leveraging several other measures to fight the novel coronavirus pandemic, such as money donations, tracking down available personal protection equipment for healthcare workers, and encouraging GM employees to give blood at local blood banks.