The National Highway Traffic Safety Administration (NHTSA), Transport Canada and General Motors are recalling certain examples of the 2020 Chevrolet Silverado HD and 2020 GMC Sierra HD due to a problem with the pickup trucks’ hood latches.
The defect: according to the NHTSA filing, the hood-latch striker wires on affected trucks were not heat-treated properly during the manufacturing process, leaving them prone to fracture.
The hazards: if a striker wire fails, the hood may open suddenly. This may cause the hood to flip upward while the vehicle is in motion, increasing the risk of a crash.
The fix: GM dealers will inspect and replace the entire hood assembly, free of charge.
Affected components: hood, hood latch, striker wires.
Affected vehicles:
- 2020 Chevrolet Silverado 2500HD
- 2020 Chevrolet Silverado 3500HD
- 2020 GMC Sierra 2500HD
- 2020 GMC Sierra 3500HD
Number of affected vehicles: a total of 1,909 units of the 2020 Chevrolet Silverado HD and GMC Sierra HD are affected by this recall in the United States, with another 95 trucks in Canada.
Silverado 3500HD with gooseneck hitch towing
Owners should: wait for GM to contact them, at which point they will be instructed to make an appointment with a certified GM dealer. This recall is expected to begin on April 20th, 2020.
Contacts:
- NHTSA Campaign Number: 20V142000
- Transport Canada Recall Number: 2020097
- GM recall number: N192284960
- Chevrolet Customer Service: 1-800-222-1020
- GMC Customer Service: 1-800-462-8782
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
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