Modern automobiles are becoming more and more reliable, as evidenced by the recent J.D. Power 2020 U.S. Vehicle Dependability Study. According to the consumer analytics company, overall vehicle dependability is up 1.5 percent compared to 2019, and the Chevrolet Tahoe leads in the Large SUV category.
The J.D. Power dependability rankings are based on a metric dubbed “problems per 100 vehicles,” or PP100, as reported by original owners of three-year-old vehicles in the last year. As such, the 2020 study examined 2017 model year vehicles, including the 2017 Chevrolet Tahoe, the third model year of the fourth-generation model.
Fewer problems equal a lower score, which correlates with higher overall dependability. According to J.D. Power, the latest study looked at 177 “specific problems grouped into eight major vehicle categories,” as based on responses from 36,555 original owners of 2017 model-year vehicles after three years of ownership. The latest study was fielded between July and November of 2019.
Notably, this year’s higher dependability ratings were driven primarily by crossovers and SUVs, which improved considerably compared from 2019. That said, cars on average are still more dependable, but with crossovers and SUVs accounting for more than 50 percent of annual new vehicle sales, the impact of more dependability in the segment corresponds to a sizable dependability boost overall.
In addition to a win for the Chevrolet Tahoe, General Motors also secured four other segment awards, with accolades handed to the Buick Encore (Small SUV category), Buick Regal (Midsize Car category), Chevrolet Equinox (Compact SUV category), and Chevrolet Silverado HD (Large Heavy Duty Pickup category). What’s more, Buick ranked as the third most-dependable brand overall, with Genesis ranked first and Lexus ranked second.
Source: J.D. Power