Chevrolet Silverado HD Named Best Large Heavy Duty Pickup By J.D. Power
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Having the most dependable truck on the road is probably one of the smartest bragging rights out there. Now, Chevrolet Silverado HD owners can stand proud knowing that their pickup was just named Best Large Heavy Duty Pickup in the latest 2020 J.D. Power U.S. Vehicle Dependability Study.
The recent J.D. Power study looked at a metric called “problems per 100 vehicles,” or PP100, as applied to original owner, three-year-old vehicles. As such, the Chevy in question is the 2017 Chevrolet Silverado HD, which arrived with a number of updates and changes, the most notable of which was the addition of the new turbo-diesel 6.6L L5P V8 that’s part of the Duramax engine family. The J.D. Power study did not specify vehicle configuration.
Rather, the study looked at responses from some 36,555 owners of 2017 model-year vehicles after three years of ownership. The responses were collected between July and November of last year. Fewer problems reported equaled a lower score, thus correlating to higher overall dependability.
The Chevrolet Silverado HD managed to best its corporate cousin, the 2017 GMC Sierra HD, for the honor of Best Large Heavy Duty Pickup in the study. The Ram 2500/3500 managed a third-place finish in the category.
In total, General Motors secured five awards in the study, with the Chevrolet Tahoe recognized in the Best Large SUV category, the Buick Encore in the Small SUV category, the Buick Regal in the Midsize Car category, and the Chevrolet Equinox in the Compact SUV category.
To note, J.D. Power states that this year’s dependability ratings were, on average, considerably higher than those in 2019, driven largely by dependability gains in the SUV and crossover categories.
Overall brand dependability scores were also tallied, with Genesis ranked number one, Lexus ranked second, and Buick ranked third.
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Source: J.D. Power
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36000 responses? they should survey more owners back in the day every new vehicle owner got a survey shortly after purchase I have not received one in a long time
Yeah, but if you’re talking accuracy of sample sizes, 36,000 is going to be very accurate.
Most people never get a Neilson television program survey either!
cable/satellite/telco companies sell it to them if you use a box there watching what you watch
Back in 2005 I bought a new 2500HD Duramax. I told my wife I would drive it until it cost more to fix it than it is worth. Huge mistake! I may be driving this thing till I die lol
I purchased a bran new 2007 2500HD Chevy Silverado LT classic 4WD. This truck is the most reliable truck I have ever owned. To date I have only replaced the oil in the trans and scheduled motor oil changes. I have been rock craling and Elk hunting in the Colorado Gunnision national Forest area for years. I will always appreciate the design and long lasting quality of this truck. I believe GM over designs and builds their trucks for the performance in the real 4 wheel drive country. I have witnessed other Trucks like Toyota, Ford never able to start in -35 degree temps.
Thank you GM for the best,
William Decker
Huntington Beach, CA.