Software Update Finally Fixes iOS 13 CarPlay Issues On GM Vehicles
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Those that have been using the Apple iPhone with iOS 13 may have noticed various issues when using the CarPlay feature in some vehicles, including several GM models. A cursory look at a discussion page on the Apple Support forums spans 19 pages and hundreds of replies, showing vast amounts of frustration. Luckily, the issues in questions have since been resolved with a software update issued by Apple. Here’s what happened, and how to fix it.
When Apple released iOS 13, many users began to report problems in successfully connecting iPhones to their vehicles. Plugging the iPhone into the car via USB resulted in the vehicle’s infotainment system not recognizing the iPhone as a CarPlay device, resulting in the CarPlay interface not initializing and, ultimately, not working despite performing fine with the older iOS 12 software. Some users reported that plugging the device in several times would cause CarPlay to initialize, though that wasn’t always the case.
Developers familiar with the matter told GM Authority that the issue was the result of problems with the iPhone’s fast-charging feature. Specifically, a conflict associated with the fast-charging would prevent the necessary amount of data to pass between the iPhone and the USB cable. Some users reported that CarPlay initialized with no issues when the device was fully charged and fast-charging was not needed.
Luckily, iOS software update 13.2.1 – which was released in early November 2019 – fixes the issue. That update was superseded by the current iOS 13.3, which was released in December 2019. Luckily, iOS version 13.3 does not break the CarPlay fix described herein.
It’s also worth noting that the CarPlay issues associated with iOS 11 were not limited to GM vehicles. They also impacted models from Nissan/Infiniti and Mercedes-Benz, as well as several other automakers.
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I am nearing the end of my lease of a 2017 GMC Acadia with Carplay. During the lease Carplay has had numerous issues such as device not recognized and the need to plug and unplug several times before it worked. I have always had the latest phone with the latest updates, so this was annoying, to say the least. Lately, the problems have diminished. I can’t help but wonder whether GM is really that interested in their customers using Carplay. I suspect that they would rather I use factory navigation which they tell me nearly every week needs a $99 update (hurry, last chance at this bargain price) or their turn by turn system which costs money and isn’t that good.
Three GM vehicles in the past four years. I never had a single solitary problem with CarPlay. Not always the latest phones, but current-to-newish. -shrug-
I own a 2018 Chevrolet Volt.
CarPlay and in general the whole MyChevrolet app is so 1980’s ish.
To make my point clear for the uninformed , it is rudimentary, at best.
Outdated technology at the very least. If you don’t spend extra money for GM approved data plans and On Star your outta luck.
I am on the latest iOS update and still having issues with my 2019 Silverado recognizing my XS Max.
I have a 2020 Traverse and have an IPhone 11 and an IPhone 5SE paired to car. Every time I start the car, receive a call, make a call, open or close an app the volume on my phone goes all the way down. I forget to turn it up and miss many calls while out of the vehicle. The dealership tells me it’s the phones but this only happens while in this vehicle. Anyone else dealing with this?
I and my wife both have iphones and are having the same problem with my wifes new 2020 traverse. Whenever we get into the vehicle and it connects via bluetooth the phones ringer is turned off and doesn’t come back on when out of the vehicle. When paired with the vehicle, an incoming call doesn’t ring over the vehicles speakers either. Many missed calls. I removed my phone from the vehicles system and it operates normally now. It also works fine with my 2014 silverado’s bluetooth also.
I have a 2020 Silverado with IOS system I use a teac stereo component to download CDs to USB it’s format is MP3 phat 32 the USB worked 1 day but won’t work any longer it works in the IOR & IOT systems it works in Dodge Jeep Fords everything but my IOS GM has tried to figure it out but they won’t answer any of my questions or explain what’s going on I’m getting ready to file a lemon law claim it’s a shame the truck is otherwise good I really like the new diesel but broke it in driving back & forth to the dealership to bad I guess I’ll wait to get a new Toyota hybrid tundra bye bye chevy