A small amount of GM full-size vans, the Chevrolet Express and GMC Savana, are being recalled for a curious potential condition. Interestingly, the vans are not being recalled by General Motors, but rather by Unicell Body Company, a third-party upfitter of vans and trucks based in Buffalo, New York. Here’s what’s going on.
The defect: the affected vehicles use ASA Electronics Voyager monitors to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
The hazards: the driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Affected components: equipment.
Number of vehicles affected: 325 units, including Chevrolet Express, GMC Savana, and upfitted models from other manufacturers.
The fix: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The manufacturer has not yet provided a notification schedule.
Owners should: owners may contact ASA Electronics customer service or Unicell customer service at the numbers provided.
- Chevrolet Customer Service: 1-800-222-1020
- GMC Customer Service: 1-800-462-8782
- ASA Electronics Customer Service: 1-800-384-4400
- Unicell Customer Service: 1-716-853-8628
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 19V428000