General Motors has issued a new recall for 2016-2019 Chevrolet Express and GMC Savana vans for incorrect window glass.
The defect:Â The Express and Savana models affected may feature tempered glass instead of laminated glass in one or both of the rear-quarter windows.
The hazard:Â Tempered glass increases the risk of injury in the event of a side-impact or rollover crash. Additionally, the vehicles do not meet Federal Motor Vehicle Safety Standard for “ejection mitigation.”
Affected components:Â Rear-quarter windows.
Affected vehicles:Â
- 2016 Chevrolet Express
- 2017 Chevrolet Express
- 2018 Chevrolet Express
- 2019 Chevrolet Express
- 2016 GMC Savana
- 2017Â GMC Savana
- 2018Â GMC Savana
- 2019Â GMC Savana
Number of vehicles affected: 1,159
The fix:Â GM will notify owners of the affected vans and instruct them to take their Express or Savana to a dealership. There, a technician will replace the tempered glass windows with laminated glass as needed free of charge.
Owners should: Await notification from GM. The automaker has not provided a schedule for when it will send a notification to owners yet.
Owners can also contact customer service with questions by using the following information.
Contacts:
- Chevrolet Customer Service:Â 1-800-222-1020
- GMC Customer Service:Â 1-888-988-7267
- GM Recall Number:Â N192218960.
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number:Â 19V387000
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Comments
I guess this is only impacting the passenger configured Vans?
How does this happen? Someone order the wrong glass? Were these the vans that Navistar built for GM?
No, Navistar builds the cutaways only; these come from Wentzville.
Keep proliferating parts. This is what happens.
Haven’t they been building this same design for about 20 years now? They only just noticed they had the wrong glass?
Most likely another one of GM’s cost cutting and hoped no one noticed.