The 2019 J.D. Power Initial Quality Study is out and it’s rather good news for Chevrolet and Buick. Looking at the bigger picture, General Motors as a whole faired pretty well.
The latest study placed Chevrolet and Buick above the industry average. The IQS looks at problems reported per 100 vehicles with the average sitting at 93 problems per 100 vehicles. Chevrolet came in sixth with 85 problems per 100 vehicles and Buick ranked 11th with 92 problems per 100 vehicles.
GMC and Cadillac were further down the list, but not in poor shape. GMC just missed the industry average with 94 problems per 100 vehicles, putting it in 12th place, and Cadillac placed 17th with 100 problems reported per 100 vehicles.
To put those rankings into perspective, Genesis, Kia, and Hyundai rounded out the top three spots with 63, 70, and 71 problems per 100 vehicles. In fact, it’s the second year in a row the three Korean brands rounded out the top three. Other domestic brands include Ford in fourth place with 83 problems per 100 vehicles, Lincoln with 84, Dodge with 90, and Jeep with 100, and Chrysler with 113 problems per 100 vehicles.
Compared to the 2018 rankings, Chevrolet stuck to sixth place, Buick jumped from 16th place, GMC rose from 21st, and Cadillac fell from 12th place.
J.D. Power surveys new owners and lessees after 90 days of ownership and asks them 233 questions grouped into eight categories. Problems include major issues with the powertrain, and minor issues with infotainment and Bluetooth connectivity.
GM as a whole ranked well with a handful of vehicles taking the top spot in the respective category. The Cadillac Escalade, Chevrolet Equinox, Chevrolet Malibu, Chevrolet Silverado HD, and Chevrolet Tahoe each earned the top spot for their segment with regards to the IQS. GM placed second for the parent automaker to receive the most awards with a total of five. Hyundai Motor Group earned six for first place, BMW Group earned three for third place.