The National Highway Traffic Safety Administration is investigating whether or not General Motors included enough vehicles in a 2016 recall of the Chevrolet Colorado and GMC Canyon mid-size pickups.
GM recalled about 3,000 examples of the trucks in 2016 over a wiring issue that could cause the power steering to fail while the vehicle is in motion. Trucks included in the recall were built from January 6, 2015 to March 19, 2015, but the safety watchdog is now trying to determine if more should be included. As many as 115,000 trucks could be swept up in the recall following the NHTSA’s review.
One Canyon owner from California filed an online report with the NHTSA claiming the power steering failure nearly caused him to crash, the Associated Press reports.
“I have almost crashed when this happened, and I was caught by surprise and almost did not make a turn and hit the curb,” they said.
The power steering will sometimes fail and then later return, with one owner claiming they experienced a power steering failure twice in a half hour. Owners have been left on the hook for expensive repairs over the problem as well due to their trucks not being part of the initial recall.
Our report on the recall from 2016 says a “poor electrical connection within the steering gear connector may cause a loss of power steering assist,” in affected vehicles. Exactly 2,988 trucks were recalled, but that figure is for the United States only. A fair number of these trucks are located in Mexico and Canada as well.
No crashes or injuries directly caused by the power steering problem has been reported to NHTSA. I’s investigation is ongoing.
Source: Associated Press
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Comments
If found accurate this flies in the face of engendering customer loyalty. I’d insist they make it right already and leave no one hanging.
I replaced the steering gear in my 2015 Canyon, haven’t had any troubles since.
Again no help from GM, as they have ZERO CUSTOMER SERVICE !!
And again just simply refuse to stand behind KNOWN FAULTY PARTS !!
If you are planning on buying GM, just plan on there being no warranty and ZERO CUSTOMER SERVICE !!, that way if by chance GM does do you a favor by standing by there product and honors their warranty, it will be like a treat !!.
And Nostromo, you would insist, I can see you are new to the GM trouble racket, you can insist all you want, GM will just tell you to go somewhere else and buy a vehicle, and most have been.
You would insist, that is hilarious !!.
But good luck !!
I also own a 2016 Colorado and I also am having a problem with the ignition key not coming out when I turn off the truck. I have to restart the truck and move it a few inches back and forth, turn off the truck and hope the key releases. On multiple occasions I hade to do this 5or 6 times before it would release. When I spoke to the Service dept. at the Chevy dealer he told me he never heard of any problems like this. On line it seams Chevrolet has a history with this siting transmission issues. This is extremely annoying and dangerous. I need help resolving this!!!
I have a 2015 GMC and my Truck also does the same thing it won’t let the key out when I turn it off I do the same I turn it on and I move it backwards and front and I have to do it like 3 to 5 times and it gets to me I need help. I Take it to the Dealer and they there nothing wrong
My 2015 canyon started doing this a couple years ago. Steering would fail, back with a key cycle, everytime. Took it in after it almost put us into a wall, and got the usual BS about theres no recall or we cant duplicate the symptom. Gave the service manager a thorough explanation and that I’d be in touch with GM Customer Care (who are awesome BTW) if this wasn’t handled swiftly and correctly. He calls back and says we cant prove it, but we’ll go ahead and replace it for you on good faith. Well my truck was covered for it under CPO extended warranty so it didn’t cost them anything. Long story short, its not wiring, its not programming, its the RACK. The whole assembly is faulty. Tipoff is voltage. It starts drawing a low of power before it goes. If you’re lucky enough to be watching your voltage gauge when it happens, like I was once, you’ll catch it drop into the low 12’s all of a sudden while driving.
A month after I had it fixed, got a recall letter in the mail from GMC!
Twice now while driving my 2016 Chevy Colorado has shut off and locked up the steering wheel almost causing me to crash. I have to force it to the side of the road put it in park and restart the truck. Is there a recall for this problem.
Facility Dude in Wisconsin
My 2016 Chevy Colorado is not allowing me to remove the key from the steering column.
It takes several try’s of turning the truck back on and rocking the steering wheel back and forth before I can get the switch to line up enough to pull the key out.
I have checked my vin number for a recall on this and non is listed.
It concerns me that my wife will get stranded or that the switch will malfunction while being driven.