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2018-2019 Chevy Low Cab Forward 6500XD Recalled Over Cab Tilt Locking Issue

A new recall impacts the Chevy Low Cab Forward 6500XD over an issue with the lock that controls the tilt of the cab.

The defect: the cab may not provide an adequate warning to lock the cab tilt-lock after servicing. If the cab tilt-lock is not engaged, the cab can tilt forward while driving.

The hazards: if the cab tilts forward while driving, it can increase the risk of a crash or injury.

2018 Chevrolet Low Cab Forward 6500XD

Affected components: latches, locks linkages.

Affected vehicles:

Notably, Isuzu builds the Low Cab Forward for GM/Chevrolet, which in turn sells the model via its Chevy retail channel. The 6500XD is the range-topping Chevy Low Cab Forward model.

Number of vehicles affected: 2,076 units (United States figure).

The fix: GM and Isuzu will notify owners, and dealers will install an extension to the locking lever to increase its visibility to the operator, free of charge.

Owners should: await notification from GM and Isuzu.

Owners can also contact customer service with questions by using the following information.

Contacts:

  • Chevrolet Customer Service: 1-800-222-1020
  • GM Recall Number: V1803
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.safecar.gov
  • NHTSA Recall Number: 18V758000

GM Authority Executive Editor with a passion for business strategy and fast cars.

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