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2016-2018 Chevy Express, GMC Savana Recalled Over Rear Climate Control Issue

General Motors has issued a new recall for the Chevy Express and GMC Savana vans equipped with a single, manual, rear climate control module (CCM).

The defect: if the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

The hazards: if the CCM overheats, there is an increased risk of a fire in the vehicle’s headliner.

Affected components: electrical system.

Affected vehicles:

Chevrolet:

GMC:

Only vehicles equipped with a single, manual, rear climate control module (CCM) are affected.

2017 Chevrolet Express Passenger Exterior 001

Number of vehicles affected: 30,289 units (United States figure).

The fix: GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge.

Owners should: await notification from GM.

Owners can also contact GM customer service with questions by using the following information.

Contacts:

  • Chevrolet Customer Service: 1-800-222-1020
  • GMC Customer Service: 1-800-462-8782
  • GM Recall Number: 18299
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.safecar.gov
  • NHTSA Recall Number: 18V655000

GM Authority Executive Editor with a passion for business strategy and fast cars.

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