General Motors has issued a new recall for the Cadillac CTS luxury sedan over an issue with the vehicle’s seat heaters.
The defect: damaged seat heaters could potentially catch fire.
The hazards: the damaged seat heaters could catch fire when no one is inside the vehicle. For example, when the CTS has been remotely started, the flexible heating mats under the seat may be damaged with time and begin producing excess heat.
The recall comes after a 2015 CTS caught fire after an owner used the remote start function with the heated seats active.
Affected components: seats. The recall only applies to CTS models with heated seats.
Number of vehicles affected: 53,586 units (United States figure).
The fix: the necessary parts to fix damaged seat heater mats are not available at the time of this writing. In the interim, GM has instructed dealers to disable the automatic activation of the heated seats when the Cadillac CTS is remotely started in cold ambient temperatures. The operation as well as the fix will be free of charge to owners.
Owners should: await notification from GM. The automaker filed the recall on September 7th, but hasn’t provided a notification schedule for owners of affected vehicles as of this writing.
Owners can also contact GM customer service with questions by using the following information.
- Cadillac Customer Service: 1-800-333-4223
- GM Recall Number: 18286
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 18V595000